EMPLOYMENT HISTORY
Psychosocial Rehabilitation Specialist
Integrated Healthcare Solutions, Greensboro Nc — Jan 2024 - Present Streamlined office operations for Psychosocial Rehabilitation Specialist role, adhering to healthcare standards Devised creative budgeting strategies, maximizing resource utilization Coordinated patient appointments, ensuring uninterrupted service delivery Addressed administrative hurdles, boosting office productivity Fostered a supportive environment, aiding in patient rehabilitation Enhanced patient care through data-driven improvements in psychosocial programs. Boutique Owner
This & That Boutique with Daisygirl Essentials, Burlington, NC — Jul 2021 - Present Online boutique specializing in clothing and accessories, and personal shopper.
• This & That Boutique with Daisygirl Essentials - Burlington, NC
• July 2021 to Present
Staff Development Coordinator
Ralph Scott Life Services Inc, Burlington, NC — Nov 2022 - Oct 2023 Staff and new hire development and training. Ongoing Onboarding and DSP Cope of Ethics Refresher trainings NC- CDI trainer Therap training
• Ralph Scott Life Services Inc - Burlington, NC
• November 2022 to October 2023
Program Coordinator III QP CQI
Ralph Scott Life Services Inc, Burlington, NC — Mar 2022 - Oct 2023 Assisting with quality management improvement activities under the direction of the VP. To ensure the highest quality of services to the individuals we serve and developing programs and activities for the direct support staff. Assisting with documentation and accreditation, clinical supervision and cultural competency activities.
• Ralph Scott Life Services Inc - Burlington, NC
• March 2022 to October 2023
Haw River, NC 27258 • +1-919-***-**** • **************@*****.*** Lisa Bittner
Mental Health/Dual Diagnosis/Behavior
Specialist/Management/Training/Leadership
A dynamic Mental Health/Dual Diagnosis/Behavior Specialist with over 4 years of diverse experience, including significant roles in management and training within healthcare and retail sectors. Possesses a strong foundation in teamwork, leadership, and supervisory skills, complemented by a proven track record in motivating employees and enhancing team performance. Envisions a future where these interdisciplinary skills and a compassionate approach to mental health support foster innovative solutions and impactful change in therapeutic practices.
EMPLOYMENT HISTORY
Co-Owner/Manager
The Shine Professionals Llc, Durham, NC — Oct 2020 - Nov 2022 Commercial and residential cleaning services
• The Shine Professionals Llc - Durham, NC
• October 2020 to November 2022
EDUCATION
Master's in Adult Education and Training
University of Phoenix, Phoenix, AZ — Dec 2013
CNA/HHA in Nursing assistant
Beeline Medical, Ocala, FL — May 2012 - Jul 2012
Bachelor's in Healthcare Administration
University of Phoenix, Phoenix, AZ — Jan 2010 - May 2012 Associate in Science (AS) in General Studies
Community College of Allegheny County, Pittsburgh, PA — Jan 2003 - May 2008 SKILLS
Recruiting Teamwork: Interpersonal skills
Supervisory skills: Motivating & assessing employees Sales skills CERTIFIED INVESTIGATOR LEADERSHIP
MENTOR TRAINING/COACHING