Human Resources Manager

Linda MATTHEWS

Lexington Park,MD *****************@*****.***

Phone:260-***-****

Work Experience

Human Resources Manager

InTouch Healthcare Solutions – Alexandria, VA

March 2010 to March 2024

•My primary objective is to oversee a company's administrative function, including: Talent recruitment. This involves scouting prospective candidates, coordinating interviews with qualified applicants, and establishing an on boarding process for new hires. Payroll and benefits.

•Maintain personnel files and compliance with required certifications and licensure

•Serves as Paylocity expert; processing data to ensure accurate internal transfers, salary changes andvarious other transactions

•Serve as a liaison between employees and management for all HR functions (payroll, benefits and Paylocity)

•Conducts new hire orientation and on boarding of new employees and interns, assists with off-boarding and exit interviews.

•Fully leads the payroll function from the HR perspective in conjunction with the accounting team.

•Assists with processing of biweekly payroll; reviewing changes and pre-process register

•Helps to administer the Workers Compensation program and unemployment claims process

•Supports the Director of HR & Operations with complex employee relations matters including investigations, collaborating with outside legal counsel and preparing for hearings or other employment related matters

•Maintains accurate notes from investigations to include interviews and other items and stores inappropriate secured electronic store or paper files

•Supports the Director of HR & Operations with responding to financial and retirement plan audit requests for employee data (physical and digital files)

•Tracks employee document compliance within Paylocity and employee tracking spreadsheet

•Creates and submits all compliance reporting to include EEO, OSHA, and Census Reports

•Administer MCCH’s benefit programs

•Reconciles benefit accounts by approving billing statements

•Assists staff with loan process with retirement plan company

•In conjunction with the Director of HR & Operations conducts and/or develops staff training programs based on organizational needs. Maintains training tracking spreadsheet and updates Paylocity Skills/ Training sections as appropriate. Collects signed acknowledgement forms when applicable

•Other duties as assigned

Intake Coordinator

Calvert County Health Department Division of Behavioral Health - Prince Frederick, MD

November 2020 to January 2022

My responsibilities as a intake coordinator are to process financial intake for each client entering the Clinic. My duties are to makes sure that all required client information for new clients is received and processed and that appointments are made with the proper intake therapist.

•Works closely with the admissions’ department to schedule admission times, schedule tours and assessments, and coordinate the intake process with the program.

•Oversee the client intake process, complete initial assessments with the client and support system, complete related paperwork, and send all necessary information to the home office.

•Based on the initial assessment, provide a preliminary diagnosis and communicate this to the Primary Therapist for each client.

•Support the client and support system during their first week in program to ensure a smooth transition and answer any questions. Call individual and support system (if have releases of information) during the first week for a check-in.

•Call referring treatment team and outpatient treatment team members (with releases of information)upon admission.

•Provide in person pre-admission assessments and recommend level of care.

•Conduct facility tours as needed to prospective clients and/or support systems.

•Facilitate groups and provide meal support, as needed or assigned by the Program Administrator or Facility Manager.

•Support in managing the milieu and oversee client activities and interactions.

•Serve as a positive role model to staff, clients, employees, and guests through a positive, caring and professional attitude.

•Comply with the dress code.

•Complete tasks in a timely and accurate manner.

•Establish and achieves realistic goals within the position.

•Maintain the confidential nature of Programming and related activities.

•When needed, travel to other facilities to attend trainings or provide assistance.

Executive Administrative Assistant

Center for Social Change Inc. - Elkridge, MD October 2012 to November 2020

As a Administrative Assistant my responsibilities include making travel and meeting arrangements, preparing reports and maintaining appropriate filing systems. With these duties I provide excellent oral and written communication skills. I am also able to organize their work using tools, like MS Excel and office equipment. Here is more details of my duties.

•Answer and direct phone calls

•Organize and schedule appointments

•Plan meetings and take detailed minutes

•Write and distribute email, correspondence memos, letters, faxes and forms

•Assist in the preparation of regularly scheduled reports

•Develop and maintain a filing system

•Update and maintain office policies and procedures

•Order office supplies and research new deals and suppliers

•Maintain contact lists

•Book travel arrangements

•Submit and reconcile expense reports

•Provide general support to visitors

•Act as the point of contact for internal and external clients

•Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Certified Medical Assistant

Carlos Cardiovascular Services llc - Laurel, MD February 2000 to June 2010

My clinical responsibilities are:

Taking medical histories

Explaining treatment procedures to patients

Preparing patients for examinations

Assisting the physician during examinations

Collecting and preparing laboratory specimens

Performing basic laboratory tests

Instructing patients about medication and special diets

Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections—including vaccinations/immunizations, as directed by a physician or other licensed provider

(e.g., a nurse practitioner or physician assistant)

Transmitting prescription refills as directed

Phlebotomy

Taking electrocardiograms

Wound care and changing dressings Patient Triage

My Administrative duties are:

Using computer applications

Answering telephones

Welcoming patients

Updating and filing patient medical records

Coding and filling out insurance forms

Scheduling appointments

Arranging for hospital admissions and laboratory services

Handling correspondence, billing, and bookkeeping

Patient Liaison/ As a Medical assistant it is my duty to provide instrumental help to patients which would help them feel at ease in the physician’s office and often explain the physician's instructions.

Education

Associate Degree in Nursing in Medical Assisting /Medical Billing and Coding

Stanford University - Fairfax, VA

July 2013 to May 2017

College Degree in Clinical Medical Assistant

Brightwood College - Beltsville, MD

February 2005 to June 2007

Bachelor's degree in Human Resource Management

Skills

•Human Resources Management

•Medical Coding

•Medical Billing

•Human Resources

•Recruiting

•Insurance Verification

•Employee Orientation

•Performance Management

•Vital Signs

•Management

•Medical Office Experience

•Talent Acquisition

•Patient Care

•EMR Systems

•Interviewing

•Experience Administering Injections

•Office Management

•Conflict Management

•ICD-10

•Accounting

•Microsoft Access

•Talent Management

•Strategic Planning

•HR Sourcing

•Negotiation

•Acquisitions

•Epic

•Workday

•Writing skills

•Microsoft Excel

•Microsoft Outlook

•ATS

•Customer service

•Communication skills

•Computer skills

•Data entry

•Microsoft Office

•Training & development

•Documentation review

•Typing

•Social media management

•Computer networking

•Data collection

•Analysis skills

•Computer hardware

•Medical Records

•Kronos

•Workers' Compensation

Certifications and Licenses

Professional In Human Resources

CPR Certification

First Aid Certification

BLS Certification

Certified Medication Technician Present

Non-CDL Class C

Certified Medical Assistant

Contact this candidate