Front Desk Customer Service

Location:

Charlotte, NC

Posted:

June 12, 2024

Contact this candidate

Resume:

Elizabeth Landreth

******************@*****.*** / 864-***-**** / 209 Orchard Lane, Seneca, SC 29672

Summary

Hardworking and reliable individual with strong ability in multitasking and preparations. Highly organized, proactive and punctual with a team-oriented mentality.

Experience

Phlebotomist/Apheresis Technician

The Blood Connection

01/2023 - 10/2023

Maintained compliance with all safety regulations by labeling and storing bags and tubes properly. Responsible for booking appointments while discussing the collection process ensuring the patient left knowing their care is one of our top priorities. Executed blood draws for donors and screened their blood pressure, temperature, and hemoglobin. Run and prepare the apheresis machine with kits, AC bags, and collection of Whole Blood, Platelets, Plasma, and Red Blood Cells. Dialysis Technician

DCI Inc / Prisma Health

08/2022 - 01/2023

Performed procedures to operate kidney dialysis machines. Maintained medical equipment and verification and validation of tests. Inspected equipment settings, including pressures, conductivity and temperature to conformance to safety standards.

Front Desk

Rudloph M O'Neal, CPA LLC

08/2021 - 08/2022

Handle payment processing duties and provide customers with receipts and proper bills and change. Compute and scan tax documents along with bookkeeping and payroll. Welcome patrons to the front desk and engage in friendly conversations. Address and welcome a large volume of guests to business per day, improving overall customer service and engagement.

Phlebotomist

Clemson Biotech

03/2021 - 08/2021

Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture. Prepare blood collecting equipment, draw blood, and safely store and transport samples. Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens. Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service. Co-Owner

Wade's Appliance

02/2008 - 02/2021

Established favorable relationships with manufacturers and property managers, facilitating contracts and sales. Reconciled daily sales, returns and financial transaction reports and prepared bank deposits. Conferred with customers to understand needs. Promoted business on social media platforms to maximize brand identity and generate revenue. Repaired and serviced a variety of appliances. Instructed customers on how to properly operate, care for and configure appliances.

Front Desk & Sterilizer

Liberty Dental Care

07/1996 - 02/2008

Greet and welcome patients as they enter our offices along with managing the front desk duties including answering phones, checking office mail and email communication with patients, and filing insurance. Confidently used Eaglesoft for scheduling and records. Responsible for post payments, review treatment plans, sterilization of rooms and instruments setup and breakdown.

Skills

Multitasking, Communication skills, Patient monitoring, Time management, PPE use, Customer service, Computer literacy, Working collaboratively, Planning and development, Problem solving, Organization, Adaptability, Active listening

Education

Phlebotomist

Tri-County Technical College

11/2022

Certificate

Associate of Science

Tri-County Technical College

06/2004

Bachelor of Science

Tri-County Technical College

05/1996

High School Diploma