Lisa Marra
Troutman, North Carolina
*********@*****.***
Relocated March 2024 from New York - Will work on-site or remote 12/14 – Present Dr. Andrea Kropf – Raymond Opticians – Somers, New York Office Manager
• Customer Service
• Answer Phones
• Schedule Appointments
• Process patient payments
• Process monthly billing report and collect on past due billing
• Calling insurance companies to resolve unpaid insurance claims
• Setup daily paperwork for doctor to reference during appointments
• Scan and electronically file patient forms
• Fax doctor notes to all new patient PCP’s
• Answer patient emails
• Receive and distribute contact lense orders
• Mail reminder appointment post cards
• Inventory of supplies for doctor to order
8/07 – 12/14 Tri-County Maintenance Company – Katonah, New York Principal
• Customer Service
• Answer Phones
• Schedule Appointments
• Accounts Payable/Billing
• Generate Customer Invoice and process Receivables
• Process Payroll
• Process various quarterly taxes due
• Execute purchasing functions
• General filing
7/94 - 2/99 Universal American Financial Corp. - Rye, New York Accounts Payable/ Payroll Administrator
• Processed ADP payroll for approximately 100 employees
• Assisted employees with any questions or changes to payroll account
• Reconciled various general ledger accounts to bank statements
• Registered and input all company invoices to accounts payable system
• Generated checks, submitted for signatures, and forwarded to vendors
• Liaison for any vendor issues relating to the accounting department
• Responsible for any software updates to the accounts payable PC based system
2/90 - 7/94 Saturn Construction Co. Inc. - Valhalla, New York Payroll Administrator / Benefits Coordinator
• Coordinate all aspects of payroll administration for 250 employees including weekly payroll taxes
• Report monthly dues for 30 unions
• Process disability and Workmen's Compensation Reports
• Handle all aspects of healthcare insurance including new enrollments, payments of premiums
• Perform accounts payable function on IBM System 36 including invoice input, check generation, disbursements, and filing
• Maintain register for all checks issued
• Reconciliation of all payable and receivable accounts
• Maintain IBM System 36 software including installation of updates and periodic data backup
EDUCATION: Iona College - New Rochelle, New York
• Completed two years of schooling toward Business Administration degree
Putnam/ Northern Westchester Boces – Yorktown, New York
• Child Abuse Identification Workshop
• School Violence Prevention Workshop
• Teacher Assistant Certification
• Certified Billing and Coding Specialist
Red Cross – White Plains, New York
• CPR Certification
• First Aid Certification
OTHER SKILLS: Tebra software (formerly Kereo), Microsoft Excel, Microsoft Word REFERENCES AVAILABLE UPON REQUEST