Front Desk Store Manager

Debra A. Nawrocki

**** ********* **

Saginaw, Michigan 48638

989-***-****

*********@*****.***

OBJECTIVE

Seeking a full-time position in an office or secretarial setting. Multiple years of experience working with and helping people, and thrives in a steady paced environment. Possess a wide array of skills and open to opportunities outside of an office setting.

SUMMARY OF QUALIFICATIONS

·Strong Leadership qualities

·Retail/Retail Management experience

·Excellent Customer Service skills

·Customer focused with strong retention skills and great customer rapport

·Medical chart building and scheduling

·Able to process insurance information and maintain confidentiality

·Sales & Store Management experience in the Professional Beauty Industry

·Multi-faceted background in Sales, Account Management & Service, and Secretarial Office Management

·Dedicated worker with a willingness to grow and adapt

·Previous winner of Top Sales and Customer Satisfaction awards

EXPERIENCE

Secretary

Ascension St Mary's, Saginaw, Michigan

04/2019 to 03/2024

·Scheduling patients

·Checking insurances

·Building charts

·General office duties

Store Manager

Hallmark Card Store, Saginaw/Grand Rapids, Michigan

10/2013 to 11/2018

·Served as Store Manager

·Managerial duties included overseeing and training staff, deposits and payroll, opening/closing store, seasonal store displays, and keeping track of inventory

·Worked with customers and staff to build business

·Worked in the Saginaw location until store closure and then moved to Grand Rapids location

EDUCATION & TRAINING

Associates, Business Management, Delta College, University Center, MI, 3 year(s)

CERTIFICATES & LICENSES

Cosmetology License, MJ Murphy Beauty School, MI

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