Customer Service Sales Associate

Diana Lassiter

*************@**********.*** 228-***-**** Gulfport, MS

http://www.Linekedin.com/D.Lassiter

OBJECTIVE

Eagerly seeking a role as a Health Administrator where I can utilize my strong organizational and communication skills to ensure the successful delivery of healthcare services. My experience in the healthcare industry makes me a great fit for this position.

WORK EXPERIENCE

UPS Mail Innovations

Mail Package Handler and Mail Processor /Sorter Mar 2021 - May 2021

• Provided guidance and supervision to children in a care facility.

• Proven ability to work efficiently under pressure.

• Developed exceptional customer service skills.

Conifer Healthcare Solutions

Support Services Representative Oct 2020 - Dec 2020

• Provided excellent customer service in a fast-paced work environment, solving customer inquiries, and issues promptly and accurately.

• Resolved escalated customer inquiries, demonstrating problem-solving and customer service skills.

• Ensured customer satisfaction by overseeing transactions and follow up with customers. Thirty-one Gifts

Merchandise Processor May 2019 - Jun 2020

• Received, inspected, and processed incoming merchandise and orders.

• Ensured accuracy of all merchandise and order data.

• Maintained inventory records to track stock status and location. Citi Trends

Sales Associate Apr 2017 - Apr 2018

• Provided outstanding customer service and support.

• Responsible for stocking shelves and handling incoming calls.

• Proven ability to adapt to changing environments and responsibilities. TJMAXX

Sales Associate (Fitting-Room Associate) Sep 2012 - Aug 2016

• Provided exceptional customer service, while multitasking and maintaining a clean work environment.

• Answered incoming phone calls and directed them to appropriate staff members.

• Assisted customers in finding and purchasing desired items. Dollar General

Cashier Sep 2009 - Aug 2011

• Greet customers and provide exceptional customer service.

• Proactively promote merchandise to facilitate sales.

• Utilize strong analytical and problem-solving skills to review reports and restock shelves with new inventory. Hudson’s Treasure Hunt

Sales Associate Sep 2006 - Aug 2008

• Skilled in managing time and completing tasks efficiently.

• Adept at processing reports and resolving issues.

• Proficient in adhering to safety regulations and workplace policies. New Horizon Kids Quest

Child Care Attendant May 1999 - Aug 2005

• 6+ years of child care experience, providing guidance and supervision to children.

• Demonstrated ability to work calmly and efficiently in high-pressure environments.

• Proven customer service and receptionist skills, with a strong team-oriented attitude. EDUCATION

Gulfport High School

High School Diploma

May 1999

MGCCC

Associate of Arts

Apr 2016

CERTIFICATIONS

Certificate in Medical Proofreading

Computer Skills

Intermediate Word

Medical Terminology

Contact this candidate