Talent Management Workday Hcm
Resume:
Cynthia A. Graham
Belton, TX, 76513
PROFESSIONAL SUMMARY:
More than 10 years’ experience in HCM Implementations and Integrations with Workday, ADP and PeopleSoft in healthcare, higher education, and Federal and State government.
Experience with large scale integrations and implementation with multiple software platforms.
SOFTWARE:
Workday HCM, Recruitment, Talent Management, and Payroll, Workday Configuration and EIB and Connector Integrations, PRISM, ADP Vantage and ADP Global View HCM and Payroll, PeopleSoft 9.2 WFA and Payroll, JIRA, Agile, Scrum, ServiceNow, Crystal Reports, SQL, and Infinium, iCIMS, MS Teams, Excel XLOOKUPs
TECHNICAL SKILLS:
Implementations and Integrations
Functional Design Documentation
Requirements Gathering
Fit / Gap
Process Mapping and Documentation
Data Mapping & Validation
UAT & SIT Software Testing
PROFESSIONAL EXPERIENCE:
Fresenius Medical Care - Remote Jan 2023 – June 2024
Lead Implementation Analyst
Migrated client from PeopleSoft to Workday HCM.
Liaison between IT and Business Unit subject matter experts (SME) during implementation.
Reviewed Talent Management, Recruitment, and ABS Business Processes for optimization
Led SME sessions and during the requirements gathering sessions for HCM modules.
Wrote Process documentation updating for release notes 2023R1 and 2023R2.
Created User Stories in preparation for Agile testing cycles.
Wrote and assigned test scenarios in Jira during SIT, UAT through End-to-End testing.
Worked with implementation strategy team on defining Cut Over checklist and Exit Criteria for Go-Live.
Johnson & Johnson - Contract, Tampa, FL - Remote Jan 2022 - Dec 2022
Sr. Workday Functional Analyst
North American HCM and Payroll Conversion from, SAP and PeopleSoft to Workday and ADP.
Implemented Time & Labor Module for multiple work locations including Canada, USA, and Puerto Rico.
Updated HCM and Payroll process documentation as needed.
Conducted data validation during SIT, UAT and Parallel testing phases.
Drove deployment strategy meetings setting Toll Gates, Check Points and Go-Live decisions.
Collaborated with stakeholders during prioritization of project timelines and solution definition.
Designed and executed test scripts and scenarios with business unit SMEs.
Tracked defects during UAT and SIT Cycles in Jira.
Escalated issues jeopardizing delivery of critical functionality.
Maintained Risk Assessment statistics (RAID log) and reporting.
Bristol Myers Squibb, Tampa, FL - Remote Jan 2021 - Dec 2021
Sr. Business Analyst
Implemented Workday HCM and 3rd Party integrations.
Gathered business requirements during discovery sessions.
Functioned as key liaison with HR between IT during implementation design and planning stages.
Developed and managed the business process optimization during design phase.
Collaborated with client team on project implementation timelines.
Recommended business process improvements updating business process documentation.
Assigned test cases to SMEs for SIT and UAT testing.
Maintained UAT testing metrics and RAID logs.
Defect Management including prioritization and scheduling bug retests.
Managed Check Point and Toll Gate meetings during UAT and E2E testing.
Blue Cross Blue Shield of Florida - Jacksonville, FL - Remote April 2020 - Dec 2020
Sr. Business Analyst
Provided PeopleSoft 9.2 System Support during Workday Implementation.
Analyzed user requirements and defined functional specifications.
Supported during PeopleSoft 9.2 Benefits and HCM integration into Workday.
Extracted employee turnover data from SQL Navigator.
Authored reports using Workday Prism for Data Validation.
Reviewed Business Processes Process Improvement for ACA reporting.
Updated Intranet SharePoint with Turnover Statistics and Analysis.
PwC - Tampa, FL June 2019 - Dec 2019
Sr. Workday Analyst
Managed Partner system during Workday Optimization Project
Developed strategy for Workday partner system management while collaborating with stakeholders.
Configured HCM module for 2,500 partners according to best practices.
Trained SME team on Workday functionality and configuration.
Created EIBs for Mass Updates and automated Integration Reports.
Synced Timeline for Batch Job Schedule, UAT and HR Core Testing
Executed test cases and resolved bug / defects.
University of Texas System - Austin, TX Jul 2018 - May 2019
Sr. HRIS Analyst - UT Share Project, OHR Modernization
Testing during Share Services System Upgrade
Talent Management Upgrade and Activity Guides covering the following campus sites in Shared Service Agreement: UTS, UTA, UTEP, UTSA, UTT and UTPB.
PeopleSoft 9.2 customizations under the OHR Modernization Project for UT Share System testing and configuration of HCM, Onboarding supporting PeopleSoft Modules.
Testing of Shared Services model for HCM, Payroll and Campus Solutions.
Review and update Functional Design Documents (FDD), RTM and RICEW Objects.
Resolved ServiceNow tickets during testing.
Worked with migration team on data validation.
University of California for Kelly Technical, Irvine, CA Jan 2017 - June 2018
Business Process Improvement Consultant
Update Design Documents. Prepare Job Aids and Train SMEs on HCM, Performance Management and Payroll
Updated PeopleSoft Talent Management, NA Payroll functional design change requests documentation.
Configured HR Templates for Recruitment.
Worked with stakeholders during weekly review meeting on Business Process Improvements.
Trained functional SMEs on system transactions and navigation.
Posted design and business process documents including Visio workflows on SharePoint.
Presented Position Management module before university end user forum.
Documented defects in Jira working with application engineers to resolution.
Developed Reports for Data Validation and Audit in PS Query
Baylor Scott & White Health - Temple, TX Sep 2016 - Dec 2016
Sr. Business Analyst
HCM and Payroll Implementation with merger of Baylor Medical School.
Payroll Report Development and Validation.
Copied Legacy Reports to new environment using PS Query
Ran PeopleSoft Payroll for North America Payrolls for Testing.
Executed KPMG UAT Test Cases for Payroll.
Prepared Excel files for CI upload to Payroll testing Benefits Deductions.
Ernest & Julio Gallo - Modesto, CA April 2016 - Aug 2016
Lead Business Analyst - Migrate HCM, Payroll, Recruitment – PS 9.0 to ADP Vantage
Coordinated Testing Strategy for Payroll, HCM, Recruitment and Time and Attendance.
Data Mapping through knowledge of PS Tables.
Ran Reports for Management Reporting.
Managed Defects via Jira for Recruitment, Payroll, and HCM.
Reviewed Time and Labor Business Rules and Configuration.
Documented Upgrades and Configuration Changes.
Fikes Wholesale, Temple, TX June 2015 - Jan 2016
Sr. IT Business Analyst
Configured Pay Rules, Work Rules, Workflow, Labor Level Sets and Time & Attendance holiday calendar, SUI Tax rates and Reports.
General Ledger new user setup including Security roles and permissions.
Developed and supported interfaces between ADP and ELAN.
Setup Access Profiles and Security Permissions.
Analyzed and evaluated new procedures and functions on the ADP Vantage HCM.
Provided first level support services to application users including remotely accessing user workstations.
IBM Global, San Antonio, TX Mar 2014 - May 2015
Implementation Consultant
Lead Conference Room Pilots with the client being the Air Force during the Fit / Gap analysis.
Documentation of client change requests on business process re-engineering including Visio BPM maps.
Collaborate with technical consultants to resolve Defects through custom design or BPM.
Created requirements and functional specifications for interfaces, reports, and customizations (RICE Objects) forms such as the requirements traceability matrix (RTM) and Software Test Documents (STD) and Functional Design Documents (FDD) according to Air Force procedures.
Developed test plan and scripts from functional design specifications and requirements for Release One.
Configured Absence Management module for 85 different leave types including entitlement and take elements and calendar schedules.
Configured Approval Workflow Engine (AWE) including email notification templates.
Dell Computer – Contract, Round Rock, TX Mar 2012 - Oct 2013
HRIS Analyst, Merger & Acquisitions
Prepared mass on-boarding for acquired employees for the first payroll run with benefits elections.
Prepared newly acquired employee compensation data for migration into PeopleSoft 9.1, Global Payroll and TAM/CG including data merges, reporting, testing, and data clean-up.
Managed merger and acquisition database for targeted companies from due diligence through integration phase in IBM Accelerator.
Managed virtual data rooms (VDRs) and administered acquisition Share Files including access and security with NDA document tracking.
Transferred compensation and benefits files to SharePoint.
Prepared metric based analytics for retention reporting.
Conducted Wage and Hour audit for two-year retroactive pay agreements and International Policy comparison with job leveling recommendations.
OneWest Bank, Austin, TX Aug 2010 - Jan 2012
ATS Systems Analyst (PeopleSoft 9.1 and iCIMS)
Third party vendor integration for background check and drug screen reporting with daily binary feeds updating status indicators in iCIMS.
Gathered business requirements for customizing fields in HRMS including patches and upgrades.
Developed flowcharts in Visio documenting business processes mapping on customizations and new Change Management Department posting on SharePoint.
Developed use cases for testing and audits. Created recruiting templates and ad hoc reports.
Enabled Candidate Gateway/Talent Acquisition for posting on social media.
Configure TAM applicant templates.
Run data integrity audit reports and addition of data fields identifying contractors vs. employees.
Automated annual, quarterly, and weekly metric reporting for recruitment.
Audited and scrubbed data for clean-up merging duplicate records.
Updated compensation data tables with Radford compensation survey data.
EDUCATION
Bachelor of Arts, History, Louisiana Tech University, 1991
Master of Arts, History, Louisiana Tech University 1993
Master of Arts, Industrial-Organizational Psychology, Louisiana Tech University, 1993
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