DONIE VILLATORO
Mexia, TX *****
*****.*********@*****.***
A position that offers flexibility and utilizes experience in training personnel, accuracy to detail and compliance with government standards, organizational and problem-solving skills, adaptable to change, experienced in working under pressure and meeting deadlines. Bilingual English/Spanish (fluent)
Willing to relocate to: Texas
Authorized to work in the US for any employer
Work Experience
Office Manager/ Tax Preparer
Centax dba Jackson Hewitt Tax Service-Temple, TX
December 2019 to Present
Trained and directed 5 employees ensuring compliance with tax laws and client satisfaction with services. Community liaison and marketing for Jackson Hewitt in Hill and Limestone Counties. Advised clients on record retention and best practices to ensure accurate reporting on government forms. Increased sales and retained clients. Teacher Assistant
Hill Country Community Action-Mexia, TX
August 2020 to March 2021
Taught and engaged pre school children building blocks of education. Communicated progress with parents and analyzed children's progress and skills for government reports. Created displays of artwork and educational materials monthly. Resolved disputes. Acted, Sang, Danced to keep children engaged in learning. Caregiver/ Learning Coach
Self Employed-Mexia, TX
January 2015 to March 2020
Cared for all medical, physical, and emotional needs for terminally ill husband and mother. Chief liaison between all medical staff and husband and mother. Arranged appointments, travel and hotels, medications, social assistance and treatments.
Chauffeur for all appointments (including Houston and Waco). Organized and taught home school lessons for children at home and on site during hospital stays. Office Manager
Macho Services dba Jackson Hewitt Tax Service-Mexia, TX September 1997 to May 2015
Supervised office of six employees, scheduled hours and trained beginner tax school students and adapted to tax law changes. Analyzed client tax forms and advised clients on tax law to ensure compliance.Filed timely government reports with accuracy. Investigated and informed of possible fraudulent activity. Guided office to sales increases each year. Aided Spanish-speaking clients to obtain ITIN numbers and file their reports. General Lines Agent, ISR
Limestone County Farm Bureau-Mexia, TX
May 2012 to January 2015
Licensed as General Lines Agent (Auto, Home and Life). Analyzed client needs and estimated policy quotes for auto and home insurance. Collected payments and addressed issues to help clients with delinquency or receive claim assistance.
Receptionist duties.
Office Manager
J & D Services-Mexia, TX
August 2003 to April 2010
Prepared accurate payroll and tax reports and reconciled accounts payable/receivable. Arranged travel and hotel accommodations for crew when on job locations. Filled in as drywall finisher as needed. Manager Personnel /Crew Leader
US Census Bureau-Dallas, TX
March 2009 to May 2009
Temporary position managing crew of recruiters that were responsible for hiring hundreds of census workers for 5 county area. Assured compliance with government practices. Attendance/ PEIMS Clerk
Mexia ISD-Mexia, TX
August 1998 to May 2003
Reported Daily Attendance for School District. Edited student database, and created report cards for all campuses. Performed Spanish translation for parents in truancy court and for home visits. Administered special education examinations in
Spanish.
Human Resources Administrative Assistant/Payroll
Oak Farm Dairy-Dallas, TX
June 1995 to July 1997
Recruited, interviewed and trained new employees. Explained benefit packages, gathered information for newsletter from branches. Submitted accurate payroll for 500 employees to ADP processing which required organization and communication with numerous supervisors.
Accounts Payable/Payroll Clerk
Bar Constructors Inc-Lancaster, TX
July 1993 to June 1995
Properly coded and entered payables and reported payroll for 75 employees. Required daily communication between supervisors to produce timely and accurate checks. Receptionist duties
Medical Record File Clerk
North Texas Clinic Association-Lancaster, TX
December 1992 to May 1993
Filing and delivery of medical records for clinic. Organized files and microfilmed records. Education
Associate Of Arts in General Studies/Spanish
Navarro College - Corsicana, TX
September 2004 to May 2006
Skills
• Journal Entries
• Bilingual
• Microsoft Office
• Analytics
• Organizational management
• Problem management
• Staff training
• HR sourcing
• Interviewing
• External recruiting
• Accounting
• Accounts receivable
• Accounting software
Certifications and Licenses
Certified Notary Public