Outside Sales Inside

Suzanne Lucas

Fayetteville, GA ***** · 678-***-****

**************@*****.***

During my 18-year career in administrative and marketing, I have developed strong skills such as teamwork, time management, and critical thinking. I have proven myself to increase sales revenue, build established territories, and maintain repeat customers for a multitude of companies. PROFESSIONAL EXPERIENCE

2022-PRESENT

OUTSIDE SALES MARKETING ADVISOR, FAYETTEVILLE, GA

• Sell advertisement space in print, publications, websites to companies who want to advertise their products.

• Identify potential clients and meet with them to present information about the advertising services available.

• Placing cold calls, sending emails, and following up on inquiries.

• Keeping regular contact with clients and keeping a standard of customer satisfaction.

• Maintains a position as an ambassador for the Chamber of Commerce in Fayetteville, GA. 2019-2022

BUSINESS DEVELOPMENT MANAGER, ASSA ABLOY, AUSTELL, GA

• Manage relationships with various customers to reach business sales and growth goals

• Relationship building

• Point of contact for strategic accounts

• On board training for new employees at 7 service centers

• Presentations

• B2B and web shop training

• Visit customers

• Bid preparation

• Cold calling

• Assessing customers’ needs and resolutions

• Won the best damn service center award 3 years consecutively

• Quoting and quote follow-up

• Morning meetings with operations and sales teams 2017-2019

INSIDE SALES MANAGER, ABS, ATLANTA, GA

• Payroll

• Weekly team meetings

• Create new challenges to build team moral, train new hires

• Maintain nonstock and presold reports

• Manage billing and coding

• Margin vs budget

• Cost of goods

• 26-week inventory report

• Website content management

• Maintain outside sales price pages

• Manage discrepancy short pay report

• Order all administrative material and business cards for outside sales

• Maintain and update discounts for customers

2015-2017

SOUTHEASTERN OUTSIDE SALES REPRESENITIVE, ABS, ATLANTA, GA

• Managed a 1-million-dollar territory, first year exceeded it to 3.2 million territory

• Job site inspections

• Did takeoffs for submittals

• Changed out price page catalogs

• B2B Online

• Feature new product

• Put displays in customer showrooms

• Lead PK classes

• Took customers on plant tours with vendors

2013-2015

INSIDE SALES REPRESENITIVE, ABS, ATLANTA, GA

• Heavy Phone volume

• Input daily orders

• Completed customer quotes and did follow up

• Maintained nonstock and presold reports

• Exceeded monthly sales

2010-2012

BUYER/INVENTORY SPECIALIST, ABS, ATLANTA, GA

• Purchased material for a manufacturing warehouse

• worked closely with vendors on factory credits

• inventory control on a weekly rotation on different product class

• scheduled inside sales

• Monitored inbound freight

• Worked closely with dispatch and freight carriers

• Managed FSC Audits

• Vendor returns

• Maintained Production Schedule

2008-2009

ADMINISTRATIVE ASSISTANT, ABS, ATLANTA, GA

• Managed administrative tasks for general manager and operations manager

• Daily Billing

• Process Payroll

• Prepare National Accounts scheduling reports

• Handled incoming mail/calls

• Distributed all incoming material to each department

• Set up new SKUs in the system

2005-2007

FINANCIAL/TREATMENT COORDINATOR,

DR. TIMOTHY LYONS (LYONS ORTHODONTICS), CITRUS HEIGHTS, CA

• Heavy phone volume and scheduling

• Managed Daily Deposits and Day sheets

• Monthly Production and Collection Report

• Managed monthly office statistics and Bonus report

• Treatment Coordinator

• Financial Coordinator, billed insurance and followed up on claims

• Mailed outpatient statements

• Payroll and imputing employee information

• Sent out quarterly and yearend tax information

2005-2007

OFFICE MANAGER/FINANCIAL COORDINATOR,

P. SCOTT FAVERO D.M.D (FAVERO ORTHODONTICS), ROSEVILLE, CA

• Managed office and employees

• Set up patient contracts

• Managed Payroll

• Quarterly and year end taxes

• Daily deposits

• Reconciled bills and bank statements

• Billed insurance claims

SKILLS

• Report Preparation

• Bookkeeping

• Invoice Billing

• Customer Service

• Flexible and Adaptable

• Self-Motivated

• Team Player

• Quick learner

• Loyalty

Contact this candidate