Customer Service Office Manager
Resume:
Kylie Hopper
Gainesville, GA *****
******************@*****.***
Responsible and motivated college student ready to gain hands-on experience in the workplace with customer service, multitasking and time management abilities. Outgoing and friendly with strong drive to succeed!
Work Experience
House Cleaning
self employeed-Hall county, GA
June 2023 to January 2024
Bookkeeper/Office Manager
Ingles Markets-Commerce, GA
January 2023 to June 2023
Barista
Starbucks in Ingles-Commerce, GA
June 2022 to January 2023
Education
Nursing Academy in Surgical Technology
North Georgia Nursing Academy - Oakwood, GA
April 2024 to January 2025
High school diploma
Banks County High School - Homer, GA
August 2018 to May 2022
Skills
• CPR (Less than 1 year)
• Customer support
• Cashiering
• Cash Handling
• Basketball (10+ years)
• Early childhood education Pathway (3 years)
• Experience with Children
• Bookkeeping
• Verbal and written communication
• Calm and professional under pressure
• Understanding Customer Needs
• Teamwork and collaboration
• Office Management
• Completed Healthcare Pathway
• Merchandising
• Customer service
• Supervising experience
• Bookkeeping
• Office management
• Cash handling
• Cash register
• Front desk
• Medical terminology (1 year)
• Cleaning
• Childcare
• Teaching
• Classroom experience
• Microsoft Office
• Computer skills
• Medical terminology
Certifications and Licenses
Driver's License
CPR Certification
Assessments
Elementary school classroom management — Proficient February 2024
Managing behavior in elementary school classrooms
Full results: Proficient
Administrative assistant/receptionist — Proficient December 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Attention to detail — Proficient
April 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical receptionist skills — Proficient
June 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Sales skills — Proficient
May 2023
Influencing and negotiating with customers
Full results: Proficient
Workplace safety — Completed
June 2023
Using safe practices at work
Full results: Completed
Work style: Reliability — Proficient
April 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
June 2023
Responding to customer situations with sensitivity Full results: Proficient
Administrative assistant/receptionist — Proficient October 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Early childhood development — Proficient
November 2022
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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