Class A Customer Service
Resume:
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Contact
Las Cruces, NM *****
********.*********@*****.***
Skills
CAD Welding
Set Rets
First Aid/CPR
Basic Rigging
Competent Climber (Level II)
Competent Rescue (Level II)
OSHA 30
Basic knowledge and understanding of DOT driver qualifications.
Customer Service
Valid Driver's License
Teamwork and Collaboration
Certifications
Class A Commercial Driver's License, True, NM
Personal Information
Title: Class A Commercial Driver
Professional Summary
Newly licensed Class A Commercial Driver with commitment to safe, timely deliveries. Strengths include accident-free driving record, history of prompt service, and experience in customer service and problem solving.
Work History
Current
Delivery Driver Domino's Pizza, Las Cruces, NM
• Verified orders prior to completing deliveries to avoid customer complaints.
• Improved customer satisfaction by consistently delivering orders on time and with accuracy.
• Maintained a clean driving record, ensuring safe and responsible transportation of food items.
• Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
• Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
• Showcased adaptability by adjusting delivery routes based on traffic conditions or customer preferences, optimizing order fulfillment times.
2018 - 2019
Tower Technician Ad Lucem, Brooklyn, NY
• Sprint RET project, T-Mobile L600 Project
• Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
• Lifted equipment into position using cranes, rigging tools and gin poles.
• Performed tower construction at heights of 295 feet while maintaining focus on safety.
• Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
• Bolted equipment into place using hand and power tools.
• Contributed to continuous improvement initiatives within the organization through active participation in meetings, workshops, and trainings related to industry best practices and emerging technologies.
• Ensured accurate site documentation through detailed record-keeping of equipment specifications, work order details, and completed service reports for future reference or audits.
• Adhered to strict quality standards during all phases of cell tower projects to guarantee client satisfaction and maintain a positive company reputation within the industry.
• Demonstrated adaptability in managing various project types, including monopole, guyed, and self-supporting towers.
• Maximized tower lifespan by implementing preventive maintenance practices designed to proactively address potential issues before they escalate into costly repairs or downtime events.
• Built and installed sites per customer specs and maintained safe work environment daily
2017 - 2018
Tower Technician Premier Site Services
• Built Raw sites from the ground up, installed conduit, generator installation, ensured market standards were upheld.
• Determined required installation methods and assembled proper tools and equipment to complete projects to specifications.
• Lifted equipment into position using cranes, rigging tools and gin poles.
• Performed tower construction at heights of 295 feet while maintaining focus on safety.
• Rigged towers, monopoles and rooftops to build new tower or collocate antenna on existing structure under FCC guidelines.
• Bolted equipment into place using hand and power tools.
• Contributed to continuous improvement initiatives within the organization through active participation in meetings, workshops, and trainings related to industry best practices and emerging technologies.
• Ensured accurate site documentation through detailed record-keeping of equipment specifications, work order details, and completed service reports for future reference or audits.
• Adhered to strict quality standards during all phases of cell tower projects to guarantee client satisfaction and maintain a positive company reputation within the industry.
• Demonstrated adaptability in managing various project types, including monopole, guyed, and self-supporting towers.
• Maximized tower lifespan by implementing preventive maintenance practices designed to proactively address potential issues before they escalate into costly repairs or downtime events.
• Built and installed sites per customer specs and maintained safe work environment daily
Education
April 2024
Certificate of Completion in Class A CDL Training
Dona Ana County College, Las Cruces, New Mexico
• Field training to drive large trucks or tractor-trailer combinations (diesel, electricity, other fuels)
• Training in light truck operation, knowledge of diesel, gas, and electric-powered trucks
• Ability to recognize and identify hazardous materials, understanding of HAZMAT accident prevention, self-protection measures, and related emergency response procedures.
• Training in handling vehicle fires and driving accidents.
• Knowledge of specialized transportation equipment, including reefers, tankers, pneumatic bulkers, double pups
• Experience following company regulations and service policies.
• Defensive driving skills, experience driving in extreme weather conditions.
• Accurate recordkeeping and logbook entries
• Effective communication and collaboration with managers and customers to achieve customer satisfaction.
• Experience loading and unloading cargo, ability to lift up to 50 pounds.
• Microsoft Office Word, Excel, Outlook, Google Suite: Google Docs, Google Sheets, Gmail
June 1996
High School Diploma
Euless Trinity Highschool, Euless, Texas
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