MELISSA
MEHREN
*************@*****.***
Rochester, MN 55904
Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude. PROFESSIONAL SUMMARY
Comfort Healthcare - Home Health Aide
Rochester • 09/2022 - Current
Creative Cuisine Company - Server
Rochester, MN • 05/2021 - 02/2023
Meadow Lakes Senior Living - Resident Assistant
Rochester, MN • 03/2020 - 08/2022
Olive Garden - Certified Trainer
Rochester, MN • 04/2007 - 08/2021
WORK HISTORY
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
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Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
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Monitored client health by performing routine pulse, temperature and blood pressure checks.
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• Developed rapport to create safe and trusting environment for care.
• Administered medication as directed by physician.
• Assisted with end-of-life care.
Served food and beverages promptly with focused attention to customer needs.
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• Cultivated warm relationships with regular customers. Set positive tone for entire dining experience as first point of contact for incoming guests.
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Resolved customer complaints promptly and professionally to maintain positive reputation.
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Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
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Maintained clean and organized dining areas to uphold restaurant hygiene standards.
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Attended, participated, and contributed to monthly staff meetings addressing resident needs.
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• Maintained clean, safe, and well-organized patient environment.
• Assisted residents in preparing for activity and social programs. Assisted residents with daily dental and mouth care, bath functions, and hair care.
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SKILLS
• Progress Documentation
• Medication Administration
• Care Plan Management
• Medication Organization
• Medical Charting
• Interpersonal Communication
Grantham University
Lenexa, KS • 05/2021
Medical Assisting
Rochester Community And
Technical College
Rochester, MN • 05/2014
Associate of Applied Science:
Business Administration
EDUCATION
Mentored new hires, resulting in stronger staff development and increased productivity.
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Monitored participant workflow and behaviors throughout training process.
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• Maintained organization of documents, materials and equipment. Analyzed team performance and identified opportunities for additional training.
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Scheduled and taught in class and online courses to increase learning opportunities.
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