Surgical Services Business Coordinator
Resume:
Tanesia Jackson
Columbus, OH 43223
E-Mail:*************@*****.***
OBJECTIVE
To obtain an opportunity within the clerical, administrative, and medical industry to enhance the productivity of your company, while providing opportunities for career growth and advancement. Striving for a position that will help me further my career as well as provide me with more experience for my area of study.
QUALIFICATIONS
ICD-10, CPT Coding, Kronos, Timekeeping, Scheduling, Time & Attendance Assignments, Medical & Insurance Terminology, Payment Posting, HIPAA Compliance, Electronic Health Records, Appointment Scheduling, Collections, Customer service, Dispatching, Organized, Dedicated, Reliable, Ability to multi-task, Administrative/clerical skills, Computer experience, Cash handling skills, Insurance experience, Team Lead, and Creating Activities. CERTIFICATION
Certified Billing and Coding Specialist
National Healthcare Association
EDUCATION
Northwest Career College
Focus of Study: Medical Billing & Coding
• GPA 3.55
Graduation Date: December 2019
Kaplan Career Institute ICM Campus, Pittsburgh, PA Associate in Specialized Business Management Degree Focus of Study: Business Administration Management Program EXPERIENCE
Sunrise Hospital, Las Vegas NV
Surgical Services Business Coordinator 02/2023-3/2024 Provide administrative support to the Senior Director and other management/department team members. Manage the time and attendance process for all surgical services. Update staff schedules, process corrections, and print time sheets as necessary. Track project deadlines. Assist with special projects as they arise. Assists with the development of the master schedule and continuously processing, updating, and correcting all materials related to the master schedule and reporting. Inputting any corrections into Kronos prior to payroll such as PTO, holidays, and/or late clock-ins.
Tanesia Jackson
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Triple C Personal Care, Las Vegas NV
Personal Care Aide 07/2017-02/2024
Trained to assist the elderly, disabled, mentally ill, and/or terminally ill. Work in the homes and assist patients with daily task such as personal grooming, meal preparation, serving food, laundry services, shopping for food, running errands, and other household requirements. University Medical Center, Las Vegas NV
Centralized Timekeeping, Staffing and Scheduling Coordinator 10/2022-02/2023 Oversees all staffing and scheduling needs, reviews, assists, and maintains daily staffing, and scheduling for assigned department(s)/unit(s). Works collaboratively with timekeepers on time and attendance for all department(s)/unit(s) as assigned. Assists with the development of the master schedule and continuously processing, updating, and correcting all materials related to the master schedule and reporting. Inputting any corrections into Kronos prior to payroll such as PTO, holidays, and/or late clock-ins.
Encompass Health, Las Vegas NV
Case Management Assistant 03/2019-09/2022
Under the direction of the Director of Case Management assists in the administration of Case Management functions to include, but not limited to, organization of workflow, communications, critical information tracking, report creation and links with community resources. Retrieve and organize daily admission paperwork. Prepare Team Conference schedule and initiate Case Management Team Conference paperwork – Coordinates and facilitates Team Conference set up for efficient and effective meetings. Also, schedule family conference and family training. NKDHC
Patient Care Coordinator, Las Vegas NV 05/2018-03/2019 Schedule appointments for same day procedures and surgeries, follow up appointments, as well follow ups and physical exam appointments. Greet and check in patients, complete check in paperwork, update patient’s demographic information in the computer, get copies and scan ID’s and Insurance cards, contact billing with any insurance changes. I print billing information and patient labels, answer all incoming calls and direct them to the appropriate employee. Prepare patient charts for procedures, ensure that all current labs, medication lists, history and physicals are in the charts. I’m also responsible for scanning of dictation, locates any missing dictations, and fax or scan dictations to dialysis unit daily. Tanesia Jackson
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Hanger Prosthetics & Orthotics, Pittsburgh PA
Team Lead/ Collections Representative 04/2015-04/2018 Obtain and maintain accurate patient, billing and insurance information, verification and pre- authorization in patient files and in the billing system. Accurately process all billing daily, with full documentation. Follow up on all open accounts in a timely manner to ensure that accurate chronological financial records are maintained on each patient. Coordinate communications with payers to ensure accurate billing practices, enhance reimbursement opportunities, achieve cash collection targets and reduce or maintain A/R over 120 days at and below targets level. Assisting the manager with daily duties, work schedules, distributing work, and provides direction, instructions and guidance to the group. University of Pittsburgh Medical Center (UPMC), Pittsburgh, PA 07/2006-04/2015 UPMC Physician Services, Pittsburgh, PA
Team Lead Collections Representative 02/2011-04/2015 Contact delinquent patients by telephone or mail to secure past due balances and to verify patient information. Maintain account records such as payments, rebates, and reversals and may set up alternative payment plans. May also be responsible for reviewing and resolving third party payer issues. Assist and prepare all documents to submit custodian of records. UPMC Mercy Hospital, Pittsburgh PA
Health Unit Coordinator 07/2010-01/2011
Called and transferred consults; bed board admissions; patient escort and transport ordering; and labeled and sent blood tubes.
UPMC Health Plan, Pittsburgh, PA
Outreach Representative 06/2008-03/2009
Provided excellent customer service; handled UTR letters; answered and directed multi-line phone calls; posted hospital reports; posted E.D. reports and transferred outreach calls to members.
McKesson Corporation, Pittsburgh, PA
A/R Specialist 10/2007-03/2008
Handled collections; provided excellent customer service; handled incoming correspondence. UPMC Shadyside Hospital, Pittsburgh, PA
Patient Information Coordinator 07/2006-09/2007
Performed registrations; analyzed insurance verification; collected co-insurance. Tanesia Jackson
2241 Safford Avenue
Columbus, OH 43223
E-Mail: *************@*****.***
REFERENCES
Tyheem Martin
Encompass Health
1250 S Valley View Blvd
Las Vegas, NV 89102
Team Lead Case Manager
E-Mail: ************@*****.***
Crissie Baynum
Hanger Inc.
33 S. 19th Street
Pittsburgh, PA 15203
CCO Manager
E-Mail: *************@*****.***
Althea Forbes
UPMC Physician Services
2 Hot Metal Street
Pittsburgh, PA 15213
Claims Examiner
E-Mail: *************@*****.***
Nicole Cunningham
Hanger Inc. 33 S. 19th Street
Pittsburgh, PA 15203
Private Pay Collections
E-Mail: ***********@******.***
412-853-059
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