Customer Service A Team
Resume:
Michelle LaRocque
Exceptional Customer Service and A team leader while being a team player
Freeland, MI 48623
*.************@*****.***
Over 20 years experience in hospitality and serving! It is my passion to work with the public Giving Hospitality A real meaning! Knowledgeable in Liquors, Spirits and Wines Willing to relocate to: Bay City, MI - Freeland, MI - Midland, MI Authorized to work in the US for any employer
Work Experience
Server
Hookkaido Japanese Steakhouse and Sushi - Saginaw, MI February 2019 to Present
Hibachi style! Sushi and Asian entrée sales in a unique atmosphere, responsible for maintaining a clean and orderly dinner area at all times, open communication with chefs and BOH throughout shift, responsible for accurate order placing, carrying own bank Server
Logan's Roadhouse - Saginaw, MI
November 2019 to February 2021
Placing accurate orders as well as handling any and all transactions VIA POS system, promptly and adequately taking customers food and beverage orders maintaining a neat,clean and orderly, environment at all times, maintaining open communication with BOH,FOH And Management at all times Banquet server, Dining room server
Saginaw Club - Saginaw, MI
April 2018 to November 2019
Private club knowledge on members preferences responsible for all members and any of their guests dining experience, maintaining a orderly and beautiful dining rooms at all times as well as open communication with BOH and FOH as well as management throughout your shift serving off set and open menus,as well handling special events and occasions Server
Panda House - Saginaw, MI
September 2016 to June 2018
Promptly and accurately taking any food or beverage orders, maintaining a neat and clean dinning room at all times, handling all transactions VIA pos
Bartender/Banquet Server
Horizons Conference Center - Saginaw, MI
February 2014 to September 2016
Inventory on behind bar and receiving products, stocking,organizing and cleaning, handling cocktail parties, special occasions and events
Education
High school diploma in Florence
Florence county High school - South Carolina
August 1999 to May 2001
High school diploma
Skills
• POS
• Restaurant Experience
• Serving Experience
• Food Safety
• Bartending
• Upselling
• Busser
• Catering
• Microsoft Word
• Food Preparation
• Food Handling
• Banquet Experience
• Retail Sales
• Host/Hostess
• Merchandising
• Food Service
• Food Production
• Cashiering
• Administrative Experience
• Culinary Experience
• English
Certifications and Licenses
food handler certificate
Additional Information
Servsafe certification
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