Customer Service Representative
Resume:
Amy Howell
*** ******* **. *************, ** ****1.
**************@*****.***
Summary
Former business owner with over 5 years of combined sales, marketing and business management experience. Strong work ethics and determination to get the job done. Self-starter as well as a team player. Goal driven with the ability to meet sales quota and deadlines. Strong leadership skills to delegate tasks as well as implementation of company policies and procedures.
Professional Skills
Team leadership
Decision making skills
Accurate money handling skills
Skilled problem solver
Detail oriented
Point of Sale systems
Customer service/relations
Strategic marketing
Inventory management
Quality assurance
Time management
Task delegation
Education
Bob Hogue School of Real Estate. Tampa, FL 2004
Mortgage Broker License
Sullivan University Louisville, KY 2000-2002
Business Administration & Management
North Hardin High School Radcliff, KY 1991-1994
High School Diploma
Experience
Dollar Tree Elizabethtown, KY 2022-Present
Assistant Manager
Performed all opening/closing/daily operations
Supervise shift of cashiers and stockers
Customer Relationships
Accurate cash/safe drawers/bank deposits
Adhere to all policies and procedures including safety guidelines
Freezer food order/inventory/receiving
Assist with employee hiring/training and ensure proper daily staffing
Otter Creek Tavern Vine Grove, KY 2016-2021
Bartender/Server
Service with a smile
Maintained accurate cash drawers
New hire training
Handled customer issues/resolutions
Business opening/closing duties
Inventory
Cash Express Elizabethtown, KY 2011-2013
Assistant Manager
Store open/close procedures
Bank deposits
Database management
Collections
Implemented marketing strategies
Sales calls
Cash handling
Clear Choice Mortgage, LLC Tampa, FL 2003-2006
Owner, Mortgage Broker
Company start-up
Employee training
Payroll, accounts payable/receivable
Built customer relationships
Database systems
Originated and processed home loans
Outside sales and marketing
Conducted sales meetings
Maintained all regulatory requirements
Personal and Professional References Available Upon Request
Contact this candidate