Chicago Il Customer Service

Jose Reyes Sosa

**** * **** **, *******, IL ***** – 773-***-**** – ****.**@*****.***

Summary

Dedicated and results-driven professional with a proven track record of success in the transportation industry, offering a unique combination of bilingual communication skills and extensive experience behind the wheel. Possesses a solid understanding of safety protocols, traffic regulations, and efficient route planning. Seeking a challenging CDL position where my skills and expertise can contribute to the success of dynamic organization.

Work Experience

Lineage Logistics, Chicago, IL

Turret Operator 09/2023- Present

06/2021-08/2022

Selecting items from storage based on customer orders.

Packing items securely for shipping.

Generating shipping labels and documentation.

Managing order fulfillment, ensuring accuracy and timeliness.

Coordinating with other departments to prioritize and process orders efficiently.

Using forklifts, pallet jacks, and other equipment to move and handle goods.

Conducting routine maintenance checks on equipment.

Adhering to safety protocols while operating machinery.

New Life Centers, Chicago IL 04/2023-Present

Peace Keeper

Built positive relationships with community members through regular interactions, meetings, and events.

Mediated disputes and conflicts among community members, seeking peaceful and fair resolutions.

Responded to emergencies and crises with a calm and measured approach.

Vacuume Resource INC, Batavia IL

Diver/Laborer 06/2023-07/2023

Clean flat roof of rocks with heavy machinery.

Drive roofing material to the dump yard.

Set up and take machinery like vacuum, holes, safety rails, and other machinery.

Pick up supplies for worksite.

Education

Mid City Adult Education

GED

San Diego, CA

2009

Construction Vocational Certificate

Lakeland College

Dixon IL

2020

Commercial Driver’s License/Certificate

Alamo Driving School

Chicago IL

2023

Skills

Team player

Bilingual: Spanish & English

Strong work ethic

Problem solving

Customer service skills

Time management

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