Marquita Jones
Qualified Customer Service Representative
Florissant, MO 63033
************@*****.***
OVER 20+YRS OF CUSTOMER SERVICE EXPERIENCE
COMUNICATION ALWAYS ON POINT IN A VERY PROFESSIONAL MANNER PROBLEM SOLVER EVEN IN STRESSFUL SITUATIONS
LOVE WORKING WITH PEOPLE OF ALL AGE GROUPS
Authorized to work in the US for any employer
Work Experience
Housekeeping
SSM DePaul Hospital - St. Louis, MO
November 2022 to Present
Responsible for sanitation and cleanliness of hospital, responsible for following all safe and cautious protocols.
Housekeeping/Janitorial
Bohn and Dawson's - St. Louis, MO
June 2022 to Present
Cleaning and Sanitizing Offices, Restrooms, etc
Customer Service Representative
T-Mobile Premium Retailers - St. Louis, MO
August 2014 to June 2017
My responsibility involved making and receiving inbound out bounds calls, handling customer complaints, and updating profiles and data of customers.
Education
High School Diploma
McKinley High School
Skills
• Customer service
• Hospital experience
• Supervising experience
• Computer skills
• Communication skills
• English
• Cleaning
• Bilingual
• Industrial cleaning
• Leadership
• Typing
• Microsoft Word
• Organizational skills
• Microsoft Office
• Data entry
Certifications and Licenses
Driver's License
Additional Information
I'm also flexible with my schedule, I'm willing to learn, take on new challenges, I believe in myself and I know I can be great at what I do.