Customer Service Box Office
Resume:
Jimmie Askin Jr
Henderson, NV *****
******.*****.**@*****.***
Highly motivated, team oriented, and helpful individual seeking employment opportunity working in fast-paced environment where I'm able to provide excellent customer service, memorable experiences and where there is potential for growth opportunities. Work Experience
Team Lead Box Office
Caesars Entertainment - Las Vegas, NV
October 2023 to Present
• Leading the team to set an example for all agents.
• Supervisor/Lead email reports and inventory
• Helping all agents/supervisors, checking stations, and kiosks.
• Working at 3 locations. Paris Eiffel Tower, The HighRoller, and The Fly Linq Zipline.
• Handling all agents banks and checking all transactions.
• Handling all agents schedules and covering for any call outs.
• Handling any customer issues with great customer service and preventing any issues with any systems.
• Frontline coordinator and cashing using POS
• Complete all assigned prep work
• Read ticket order slips and received verbal instructions in preparing orders
• Successfully handled opening and closing of establishment
• Maintain cleanliness and work area of before, during, and after shift
• Using computers to make sales in person and over phone calls
• Providing great customer service while ticket taking before shows and during sales in box office.
• Provide continuous, excellent customer service to client base Ticket Agent/Customer Service
Imagine Exhibitions, Inc - Las Vegas, NV
June 2023 to October 2023
• Frontline coordinator and cashing using POS
• Complete all assigned prep work
• Read ticket order slips and received verbal instructions in preparing orders
• Successfully handled opening and closing of establishment
• Maintain cleanliness and work area of before, during, and after shift
• Using computers to make sales in person
• Providing great customer service while ticket taking and during sales in box office.
• Provide continuous, excellent customer service to client base Ticket Sales Agent/Cashier/Hotel/Casino
Red Mercury Entertainment - Las Vegas, NV
March 2022 to December 2022
• Frontline coordinator and cashing using POS
• Complete all assigned prep work
• Read ticket order slips and received verbal instructions in preparing orders
• Successfully handled opening and closing of establishment
• Maintain cleanliness and work area of before, during, and after shift
• Using computers to make sales in person and over phone calls
• Providing great customer service while ticket taking before shows and during sales in box office.
• Provide continuous, excellent customer service to client base Cook/Prep/Cashier
Port Of Subs - Las Vegas, NV
October 2020 to April 2021
• Ensure that food is fresh and ready to be served to the guest
• Frontline coordinator and cashing using POS
• Ensure prepared food meets company's standard, in term of quality as well as quantity
• Complete all assigned prep work
• Setup work station according to policy
• Practice sanitary and safe food handling at all times
• Maintain cleanliness and work area of food preparation equipment before, during, and after shift
• Successfully handled opening and closing of establishment
• Read food order slips and received verbal instructions in preparing food orders
• Stored food in designated containers and storage areas
• Slicing meats and cheeses
Cook/Prep/Cashier
Jersey Mikes - Las Vegas, NV
February 2019 to October 2019
• Ensure that food is fresh and ready to be served to the guest
• Frontline coordinator and cashing using POS
• Ensure prepared food meets company's standard, in term of quality as well as quantity
• Complete all assigned prep work
• Setup work station according to policy
• Practice sanitary and safe food handling at all times
• Maintain cleanliness and work area of food preparation equipment before, during, and after shift
• Successfully handled opening and closing of establishment
• Read food order slips and received verbal instructions in preparing food orders
• Stored food in designated containers and storage areas
• Slicing meats and cheeses
Cook/Prep/Cashier
Jimmy John's Sandwiches - Las Vegas, NV
August 2018 to January 2019
• Ensure that food is fresh and ready to be served to the guest
• Frontline coordinator and cashing using POS
• Ensure prepared food meets company's standard, in term of quality as well as quantity
• Complete all assigned prep work
• Setup work station according to policy
• Practice sanitary and safe food handling at all times
• Maintain cleanliness and work area of food preparation equipment before, during, and after shift
• Successfully handled opening and closing of establishment
• Read food order slips and received verbal instructions in preparing food orders
• Stored food in designated containers and storage areas Cook/Prep/Cashier
Project Bbq - Las Vegas, NV
June 2017 to August 2018
• Ensure that food is hot and fresh when it is ready to be served to the guest
• Operate large volume cooking equipment such as grills, fryers, and griddles
• Ensure prepared food meets the company's standard, in term of quality as well as quantity
• Complete all assigned prep work
• Setup work station according to policy
• Practice sanitary and safe food handling at all times
• Maintain cleanliness and work area of food preparation equipment before, during, and after shift
• Successfully handled opening and closing of establishment
• Read food order slips and received verbal instructions in preparing food orders
• Stored food in designated containers and storage areas Cook/Prep/Cashier
American Coney Island - Las Vegas, NV
June 2016 to March 2017
• Ensure that food is hot and fresh when it is ready to be served to the guest
• Operate large volume cooking equipment such as grills, fryers, and griddles
• Ensure prepared food meets the company's standard, in term of quality as well as quantity
• Complete all assigned prep work
• Setup work station according to policy
• Practice sanitary and safe food handling at all times
• Maintain cleanliness and work area of food preparation equipment before, during, and after shift
• Successfully handled opening and closing of establishment
• Read food order slips and received verbal instructions in preparing food orders
• Stored food in designated containers and storage areas Cook/Prep/Cashier
Tropical Smoothie Cafe - Las Vegas, NV
November 2015 to June 2016
• Frontline coordinator and cashier using POS
• Drive thru / dining room attendant
• Maintained friendly, fast and accurate service
• Ensured an excellent customer experience
• Ensured all products are consistent with company standards
• Maintain cleanliness of work area and food preparation equipment before, during, and after shifts
• Prepared orders, promote products, operate a blender
• Successfully handled opening and closing of establishment Education
High school diploma
Green Valley High School - Las Vegas, NV
2011 to 2015
Skills
• Flexible schedule. Multi-tasker. Team player. Productive and efficient work habits. Higly organized. Detailed oriented. Dependable. Minimal to no supervision required. Fast learner. Time management. Self-Motivator. Expert communication skills. Positive and enthusiastic attitude. Customer service friendly. (4 years)
• Customer service (4 years)
• Food Production (4 years)
• Food Handling (4 years)
• Food Safety (4 years)
• Food Preparation (4 years)
• Theater (1 year)
• Conflict management (4 years)
• Events management (4 years)
• Cash handling (4 years)
• Public speaking (4 years)
• Guest services (4 years)
• Computer skills (1 year)
• Sales (4 years)
• Customer service
• Sales
• Cash handling
• Guest services
• POS
• Hospitality
• Cash register
• Analysis skills
• Events management
• Typing
• Retail sales
• Food handling
• Cooking
• Conflict management
• Hotel experience
• Supervising experience
• Leadership
• Mobile devices
• Guest relations
• Team management
• Restaurant experience
• Help desk
• Front desk
• Windows
• Account management
• Office management
• Relationship management
• Financial services
• Resort
Awards
A and B Honor Roll
May 2014
I get A's and B's every year and do as much extra work as possible. Love to help around school and keep things going for my self and others
Certifications and Licenses
Food Handler Certification
Additional Information
• I am currently working at The Paris Hotel Box Office as Lead/Supervisor
• I am open to any shift
• I can work any day at any time including weekends and holidays
• Feel free to contact me at any time
• Best way to reach me is my phone number 702-***-****
Contact this candidate