Customer Service Medical Office

TYECHIA SMITH

Columbus, MS 662-***-**** ************@*****.***

Professional Objective

I am an Educated and Disciplined Medical Professional with an extensive background in healthcare. My objective is to utilize my certifications and my experience in healthcare to secure a position to successfully execute all essential tasks that are assigned.

Areas of Expertise

Customer Service

Communication and Organization

Dependability and Reliability

Attention to Detail

Proficient in Microsoft Office

Dialysis

Laboratory and Triage Experience

Patient and Critical Care

Phlebotomy and EKG

Medical Office

Education and Certifications

Pharmacy Technology East Mississippi Community College Mayhew, MS May 2013

Phlebotomy Phlebotomy Training Center of Mississippi Forrest, MS May 2020

Certified Nurse Assistant Generations of Vernon Vernon, AL September 2007

CPR and First Aid American Heart Association Jan 2021

Professional Experience

Beauregard Health System Certified Phlebotomy Tech Deridder, LA Nov 2021 – Jun 2022

Provided exceptional customer service

Collected blood from patients

Prepared samples for testing

Conducted patient’s interviews

Checked patient’s vital signs

Transported blood samples to the laboratory for testing

Impact Health Biometric Testing CNA/Phlebotomist Starkville, MS Apr 2021 – Sep 2021

Turned over patients

Gathered medical supplies for each patient

Bathe, Groomed, and fed patients

Documented each patient’s food and liquid intake

Checked vital signs

Aurora Transport and Restorative CNA Columbus, MS Oct 2013 – Aug 2020

Transported patients to doctor appointments

Assisted patients with rehabilitation

Assisted patients with therapeutic treatments

Assisted patients in and out of their bed

Windsor Place Certified Nursing Assistant Columbus, MS Jan 2004 – June 2011

Provided outstanding customer service

Answered patient’s calls

Assisted with 15+ residents each shift with daily living activities, ensuring all patients were on time for all means and activities

Assisted residents with arts and crafts, music, games, and reading activities

Provided immediate assistance in emergency and routine padding situations to evaluate needs and deliver care

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