Accounts Payable Customer Service
Resume:
SUMMARY
Results-driven individual with **+ years of experience in full cycle accounting protocols and procedures, business operations, project/contract management, and customer service. Possesses excellent organizational and communication skills, as well as a commitment to providing exceptional service. Willing to go above and beyond and step in wherever needed to obtain timely and efficient results.
PROFESSIONAL SKILLS
Operations Management
Budgeting
Accounting Principles
Forecasting
Bank Reconciliation
Certified Payroll Processing
Inventory Management
Daily Work Reports
Material Certification Reporting
Template Integration
Business Development
Project Management
Contract Management
Business Processes
Financial Statements
Financial Reporting
Accounts Payable & Receiving
Bookkeeping
Policies & Procedures Development
WORK EXPERIENCE
OWNER Jan 2018 – Mar 2024
Pro Grata Painting, Inc. Knoxville, TN
Developed and implemented policies and procedures to ensure compliance with regulatory requirements
Managed and led a team of employees, including hiring, training, and performance-management
Evaluated and mitigated organizational risks, including operational, financial, and reputational
Increased revenue by 100% each year over four years through targeted marketing and sales strategies
Developed and maintained a strong network of industry contacts and kept up-to-date on industry trends and best practices
Developed and maintained accounting systems
Created and maintained accurate financial records
Designed and implemented employee incentive programs
CONTROLLER Feb 2012 – Sep 2023
Highway Markings, Inc. Knoxville, TN
Managed the day-to-day financial operations of a $13M organization including accounts payable/receivable, payroll, certified payroll, and inventory controls
Conducted financial analysis to identify areas of cost savings and revenue enhancement
Led annual budgeting process and monitored financial performance throughout the year
Prepared financial reports for executive team
Implemented new ERP system to enhance project clarity and efficiency. Led implementation of data and data migration through custom templates
Developed and implemented daily operational reporting systems and procedures to enhance operational efficiency
Supervised and trained accounting staff on financial processes and procedures and budgeting
Managed external audits and tax preparation
Established internal controls and processes to ensure compliance with applicable laws and regulations
Negotiated and managed contracts with vendors and suppliers
Negotiated change orders on state and federal contracts.
Managed time, quantities, and material certifications for government contracts for billing and estimated work in progress
SENIOR ACCOUNTANT Mar 2011 – Feb 2012
Highland Transportation, Inc. Andersonville, TN
Reviewed general ledger details, trial balances, and monthly journal entries
Supervised the accounting department across the areas of payroll, accounts receivable, and accounts payable including local, state, and federal government reporting requirements and tax filings
Reconciled all balance sheets and income statements, verified all variances and accruals, and filed general excise taxes
Drafted and prepared journal entries, bank reconciliations, account receivables, and business budgets
Reviewed finance policies and implemented new accounting systems
Maintained the general ledger, adjusting entries and month-end closings
Processed accounts payable, accounts receivable, cash, billing, and payments
STAFF ACCOUNTANT Mar 2009 – Jan 2011
Freight Corner, LLC Pinellas Park, FL
Managed the day-to-day operations of the accounting department, including accounts payable, accounts receivable, and payroll
Ensured compliance with accounting regulations and laws
Prepared journal entries and maintained general ledgers
Assisted with the preparation of financial statements and other financial reports
Developed and maintained spreadsheet models for employee bonus compensation plan
Developed and maintained relationships with vendors and suppliers
BUSINESS ANALYST CONSULTANT Jul 2008 – Mar 2009
Easton Business Opportunities, Inc. Las Vegas, NV
Implemented data collection, analysis, and reporting systems to support business sales operations
Created and maintained sales plans to ensure timely analysis of projects
Established and maintained effective communication channels between sales teams to ensure effective collaboration
Monitored dashboards and data visualizations to evaluate business performance
Conducted market research and competitive analysis to identify key trends and insights within the given industry of the business' listed for sale
Developed pricing strategies to minimize listed market time and increase listed or asking sales price for businesses.
EDUCATION
BACHELOR OF SCIENCE: ACCOUNTING Dec 2006
University of Maryland-University College, Adelphi, MD
ASSOCIATE OF APPLIED BUSINESS: GENERAL STUDIES Jun 1998
Roane State Community College, Oak Ridge, TN
CERTIFICATIONS AND ERP SKILLS
Quickbooks
HardHat
Peachtree
Intermediate Excel Certification 2005
CDL License 1997
Contact this candidate