Debra Margolis
Lawrenceville, NJ *****
***********@*****.***
Accomplished professional re-entering the workforce, with a career hallmarked by expertise serving in office procedures, administration and coordinating efforts. Expertise in working with a wide variety of accounts & coming up with creative solutions. Respected by management for personal integrity, ability to resolve issues & deliver genuine results.
Willing to relocate to: Florida - -
Authorized to work in the US for any employer
Work Experience
Patient Care Coordinator
Ivy Rehab for kids - Princeton, NJ
January 2024 to Present
• Inputting demographics and Verifing patient intakes by using Infinx.
• Schedule cancel and change patient appointment with occupational, physical and speech therapists about 10-15 therapists on any given day.
• Check in patients and retrieve their co-pays.
• Scan in patient information to EMR system, Raintree. Human Resource Generalist (project)
Pinnacle Home Care Solutions - Princeton, NJ
September 2023 to December 2023
• (Project)Maintain accurate and up-to-date employee records in the HR database.
• Input new hire information, updates, and changes into the system promptly.
• Assist in the preparation and organization of HR documents, such as policies, and other important records.
• Maintain an efficient filing system for easy retrieval of information.
• Schedule interviews and communicate with candidates regarding interview logistics.
• Facilitate the onboarding process for new employees, ensuring all necessary paperwork is completed accurately and promptly.
• Make timely deposit at bank locations for client accounts. Patient Care Coordinator/Scheduler
Mid-Atlantic Hearing - Burlington, NJ
November 2022 to August 2023
• Open & close office on a daily basis, in addition to schedule appointments on sycle.net for all clients, pulled files & create opportunities for medical sales.
• Verify appointments by calling clients and confirming dates & times, verify insurance.
• Reconcile monetary & petty cash amounts, on a weekly basis & take all deposits to bank.
• Order gift cards for office for all marketing promotions, as needed. Consultant
Scout & Cellar - Lawrenceville, NJ
November 2021 to November 2022
• Sales and marketing of products to grow a team of people with the same goals. Data Processing Associate/Medical Biller
Genesis Biotechnology - Township of Hamilton, NJ
July 2020 to October 2021
• Enter and bill claims to different states regarding COVID results; a variety of insurances were used, verify insurance and eligibility.
• Processing medical diagnostic labs for COVID patients encompassing a high level of complexity regarding data entry.
• Checking quality assurance regarding requisition input in the DmdL computer system. Office & Instructional Assistant (substitute)
Lawrence Township Public Schools - Lawrenceville, NJ April 2018 to July 2020
• Assure student understanding of classroom rules, procedures & consequences, assist students and provide a proper example, friendly attitude and general guidance.
• Observe & record behavior of students in the classroom according to modeled & verbal procedures; monitor and interact with students during outdoor, physical education and other recreational activities as directed & according to schedule.
• Escort students to and from designated locations as assigned; Communicate with faculty and staff to exchange information and resolve
Consultative Sales Associate
Discovery Toys - Lawrenceville, NJ
2010 to 2015
• Sales for educational toys for children.
• Learn the product line to sell age appropriate toys. A/R Collections
Penn Medicine/ University Medical Center at Princeton - Lawrenceville, NJ April 2004 to December 2007
• Ensured appropriate reimbursement received for inpatient, outpatient and emergency services rendered, through accurate through analysis of complex accounts.
• Maximized reimbursement received for inpatient hospital admissions and long term care, through accurate and timely billing, thorough follow up on all accounts and writing appeals.
• Increased patient satisfaction by accurate, timely and respectful responses to all customers.
• Performed analysis of denied and/or rejected claims and coordinated efforts amongst departments regarding, coding & contract details.
Insurance Follow-up Representative
PROHEALTH Ambulatory Surgery Center - New Hyde Park, NY August 2001 to October 2003
• Planned and developed collections involving 20 insurance companies for a $10.2M Ambulatory Surgery Center.
• Proactively identify and correct claim rejection errors and resubmit claims based on payer requirements.
• Initiated contact and responded to inquiries from various external sources.
• Complied with all government and third party payer requirements for billing and collection.
• Met departmental productivity and quality standards in timeframe given upon completion of training.
• Maintained confidentiality of all information under HIPAA guidelines.
• Coordinated with third party payors, for timely payment on accounts . Medical Collections
North American Home Health Supply - San Diego, CA
June 1999 to June 2001
• Started writing Treatment Authorization Requests for enteral nutrition patients with renal failure, Aids, failure to thrive etc... and was moved up to the Medical Collections Department, collecting on accounts on a monthly basis.
Office Manager
Hein Speech Pathology & Audiology - San Diego, CA
September 1993 to September 1999
• Started as a part time position in Speech Pathologist office, increased hours to full time. Worked in quick books, entering client hours, & billed clients for hours seen, checked eligibility for Medi-cal patients. Education
Bachelor's of Science in Speech-Language Pathology & Audiology The College of New Jersey - Ewing, NJ
September 1991 to August 1993
Associate of Arts in Business Administration
Bucks County Community College - Newtown, PA
1990 to 1991
College in Liberal Arts & Sciences
Ohio State University-Main Campus - Columbus, OH
September 1987 to December 1989
Skills
• Microsoft Office (10+ years)
• Microsoft Word
• Microsoft Outlook
• Accounts Receivable
• QuickBooks
• Medical Billing
• Microsoft Excel
• Customer Service
• Medical office experience
• Insurance Verification
• Medical Collection
• Communication skills
• Hospital Experience
• Medical Scheduling
• EMR systems
• Human Resources
• Debits & credits
• Office management
• Accounts receivable
• Medical terminology
• Customer service
• Revenue cycle management
• HIPAA
• Anatomy knowledge
• Analysis skills
• Interviewing
• Account management
• Documentation review
• Project management
• EMR systems
• Typing
• Accounting
• Bookkeeping
• Accounts payable
Certifications and Licenses
Certified Billing & Coding Certification (CBCS)
Present
CPR Certification
Assessments
Protecting patient privacy — Proficient
October 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Data entry: Attention to detail — Proficient
July 2022
Maintaining data integrity by detecting errors
Full results: Proficient
Administrative support professional fit — Proficient June 2021
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Medical billing — Proficient
October 2022
Understanding the procedures and forms used for medical billing Full results: Proficient
Project timeline management — Proficient
February 2021
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Customer focus & orientation — Proficient
January 2024
Responding to customer situations with sensitivity Full results: Proficient
HR: Compensation & benefits — Proficient
April 2021
Knowledge of compensation and benefits programs
Full results: Proficient
Work style: Conscientiousness — Proficient
February 2024
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient December 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Office manager — Proficient
March 2021
Scheduling and budgeting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
AHIMA
March 2021 to Present
American Health information Management Assoc.
National Healthcareer Association
August 2022
Additional Information
VOLUNTEER EXPERIENCE
• Lawrence High School
• PTO-Secretary-2nd year
• PTO- Communications-1st year
(During Covid)
Share My Meals
Delivered Meals
Instagram Administrator
(During Covid)
Lawrence Intermediate School
• Library Assistant Volunteer
Sept 2017 - June 2019
Central Jersey Mom of Twins
• Treasurer