Customer Service Credit Card
Resume:
April Cunigan
Detroit, MI *****
***************@*****.***
To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benet mutual growth
Willing to relocate to: Detroit, MI
Work Experience
Stower/Water Spider, problem solve
Amazon Warehouse - Detroit, MI
September 2023 to May 2024
Cashier
March 2021 to September 2022
Operated cash register or POS system to receive payment by cash, check and credit card. Accepted cash and credit card payments, issued receipts and provided change. Answered customer questions and provided store information. Helped customers nd specie products, answered questions and oered product advice. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills. Answered product questions with up-to-date knowledge of sales and store promotions. Learned roles of other departments to provide coverage and keep store operational. Tracked company inventories, moved excess stock and arranged products to improve sale Reference
January 2018 to July 2019
Applied technical knowledge to help promote safe work environment and enhance customer satisfaction. Identied and implemented most acceptable resolutions to complex engineering problems. Analyzed and interpreted complex electrical and mechanical systems. Provided feedback to design engineers on customer problems or needs. Developed preventive maintenance programs and supported energy conservation improvements. Used computer systems and drafting equipment to create and outline designs of components and tools. Leveraged software programs to prepare technical specications and user documentation and track progress and results.
Discarded break downs of systems or devices by providing suitable suggestions related to pattern alterations.
Managed and directed material analysis actions to test for durability, brittleness, ex and porousness. Dened primary adjustments of products and structure constituents. Cashier
churches chicken
May 2016 to December 2017
Operated cash register or POS system to receive payment by cash, check and credit card. Accepted cash and credit card payments, issued receipts and provided change. Answered customer questions and provided store information. Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Worked closely with front-end sta to assist customers. witzenmann Construction Worker
self Employed
February 2013 to April 2014
Maintained clean, safe working environment by removing debris from job site prior to shift completion. Collected and removed debris from work sites to maintain team productivity and minimize safety hazards. Sustained safety protocols to maintain secure, proper handling of equipment and materials. Assisted electrical, plumbing and carpentry teams by completing basic and semi- skilled work. Completed carpentry work and installed crown molding and wood ooring to meet customer preferences. Met company and OSHA safety guidelines for work site operations to minimize worker risk. Assembled structural components, replacing parts to meet regulatory code standards. Completed general carpentry, electrical, mechanical, HVAC and plumbing installations and repairs. Maintained baseline safety knowledge to improve decient areas and meet code. Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
Cashier
Kfc/Taco Bell
March 2010 to October 2011
Operated cash register or POS system to receive payment by cash, check and credit card. Accepted cash and credit card payments, issued receipts and provided change. Answered customer questions and provided store information. Collected payments and provided accurate change.
Delivered high level of customer service to patrons using active listening and engagement skills. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Helped customers nd specic products, answered questions and oered product advice. Trained new team members in cash register operation, stock procedures and customer services. Processed sales transactions to prevent long customer wait times. Tracked company inventories, moved excess stock and arranged products to improve sales. In Home Care Provider
self employeed - Detroit, MI
January 2001 to August 2006
• I cared for my aunt gladas.
• I was young but I was cooking and cleaning for her.
• I washed and dry her hair including styling.
• I helped clothed her.
• We sat for hours talking and laughing.
• I remember sitting and listening to stories from her child hood.
• I did store runs
family dollar
Engineer
Signature
Skills
• and success.
cash handling
POS system
customer service
security monitoring
customer assistance
cash register operation
cash counting machine
merchandise restock
scanner operations
ID verication
ordering and stocking
liquor regulations compliance
• Retail sales
• Stocking
• Conflict management
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