Customer Advocate Follow Up

Nіѐќљђ R CќљљіћѠ

**** *. ****** **., *****, Id. *3704 • 208-***-**** • **************@*****.***

Work History

Customer Advocate, 08/2019 to Current

Americor

Plan, schedule, take inbound calls, make outbound calls, manage leads with potential clients, follow up and enroll them in the Americor program

Manage my Crm managed 50 to 70 calls per day with follow ups in between. Keeping track of my sales funnel and handling my existing clients needs as well. Multi tasking, prioritizing and increasing sales were the main objectives. My sales increased month over month

08/2016 to 08/2019

Cloverdale Funeral Home/ Crematory/ Cemetery

Assisted families at time of need and pre-need in all cemetery and funeral necessities. Worked with funeral directors both in house and outside to make services special and unique. Worked with ground crew on logistics and timing.

International Fairs and Events Association.

Saved thousands monthly by implementing cost-saving initiatives that addressed long-standing problems

Handled numerous calls per daily to address customer inquiries and concerns Director Of sales and Expo, 08/2014 to 08/2016

Cultivated relationships with top association executives in the U.S. And internationally.

Sought out talent to attend the expo at our yearly conference. Negotiated memberships and booth space.

Summary

Highly motivated career professional, seeking a long term position where I can utilize my experience and talents with a great company where we can nurture and grow together. I am very versatile and can be an asset in many areas, I have a background in training, team building and coaching in and out of my professional life.

Highlights

Clients

Logistics

Unique

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