Pharmacy Technician Call Center

LUCRETIA ALEXANDER

**** ************ **** *** ***

Philadelphia, PA. 19131

Phone:267-***-****

Email:******************@*****.***

Professional Summary

Pharmacy Technician/Call Center Representative who is well focused detailed oriented skills. Eager to learn new and exciting skills.

PROFESSIONAL EXPERIENCE

PolarisRx Pharmacy Services Warrington, Pa March 2024 – Present

Certified Pharmacy Technician

Fill prescriptions including compounding and operating the DOSIS Machine

Verifier in the Automation Department

FedEx Express Fort Washington, Pa March 2021 – December 2021

Delivery Driver

Fast pace environment scanning and sorting packages

Loading and unloading packages

Delivering packages to customers in a timely manner

OptumRx, Philadelphia, Pa September 2013-March 2019

Certified Pharmacy Technician

Call center fast pace working environment answering calls and making outbound calls to Provider’s office for additional information for prior authorizations

Express Rx, New Castle, Delaware July 2013 - November 2013

Certified Pharmacy Technician

Worked for Express Scripts as an Order Processing Technician, processing prescriptions.

Amerihealth( PharmPro), Philadelphia, Pa. December 2011 – March 2013

Fast pace environment making outbound calls to Provider’s office to obtain additional information for Prior Authorizations

Omnicare Pharmacy (LTC), King of Prussia, Pa December 2008 - December 2010

Certified Pharmacy Technician

Call center (fast pace environment) answer calls from Nurses and Providers

Enter new prescriptions

Refill prescriptions and schedule deliveries for medication to be delivered to various Nursing Facilities

ExcelleRx(General Healthcare Resources), Philadelphia, Pa October 2006 – March 2007

Certified Pharmacy Technician (Class II Representative)

Call Center environment

Make outbound calls to Provider’s office to obtain additional information for prescriptions

Kindred Pharmacy (LTC), Hatfield, Pa July 2006 – October 2007

Certified Pharmacy Technician

Operate Fast Packing Automated Machine

Compound oral medications, Ointments and creams

Fill blister cards

EDUCATION

JANUARY 2005

PHARMACY TECHNICIAN- CHI INSTITUTE

Obtained my Pharmacy Technician Diploma

REFERENCES AVAILABLE UPON REQUEST

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