Customer Service Representative

ANGIE MILDRED PHILLIP

Port St. Lucie fl. *** – **0 -1406 ****************@*****.***

• Willing to relocate anywhere

Objective: Passionate and detail-oriented Recent college graduate I am trained in my communication skills and conflict resolution skills. Eager to join certain companies that fit my skill-set.

EXPERIENCE

Front Desk Receptionist

Ascension Sacred Heart hospital Pensacola - Pensacola, FLMay 2007 to April 2009 What I did at the office was greeting and checking in patients, answering questions, collecting patient co-pays, processing paperwork, and scheduling appointments Customer Care Representative

iVox Solutions - Port Saint Lucie, FLFebruary 2019 to August 2019 I will speak to customers on the phone and I will assist them with troubleshooting the equipment or explaining their billing statements Customer Service Associate

The Home Depot - Vero Beach, FLOctober 2022 to October 2022 I provides excellent service to customers by greeting them upon entering the store; engaging them in conversation while moving them towards their destination within the store, and thanking them when they leave.follows procedures for price changes and new products.

Team Member

Amazon Warehouse - Fort Pierce, FL July 2021 to July 2021 Packing shipments receiving shipments then unloading trucks after that we get ready to ship to customers homes

2

Customer Service Representative

Accredo Health Group / Express Scripts / Cigna - Port Saint Lucie, FLOctober 2019 to March 2020

I speak to customers on the phone discussing Medicare and there plan then they tell me what prescriptions they want me to refill or renew via fed ex Customer Service Representative

Convey Health Solutions - Port Saint Lucie, FL June 2018 to February 2019 My job was to speak to patients from different health insurance company Walgreens or rite aid or even CVS pharmacy. once that was done, l've to place the order about ordering over the counter medications stuff you can find at the pharmacy order it then have it deliver from FedEx or DHL to the patient's home. Seasonal employee

Walmart - Stuart, FLNovember 2015 to December 2015 EDUCATION

Indian River State College - Fort Pierce, FLAugust 2020 to December 2022 Associate of science

Treasure coast high school – high school diploma august 2015 to May 2016 AWARDS AND ACKNOWLEDGEMENTS

Two employers has given me bonuses for going above and beyond in the workplace convey health solutions & Ascension Sacred heart hospital.

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