ANCY KENNEDY
Office Admin/Customer Relationship Officer
+974-******** *********@*****.*** Doha, Qatar
EXPERIENCE
Office Administrator 2020 - 2021
CodeScribo Technologies Pvt Ltd TVM Kerala
Start Date : November, 2020
End Date : December, 2021
Trivandrum, Kerala
As an office administrator, the role was including clerical duties, such as coordinating calendars, organizing meetings, and communicating with clients. The role was required to handle bookkeeping tasks like invoicing and account management. Also need to mentor office assistants and interns as needed
Coordinate office activities and operations to secure efficiency and compliance to company policies
Manage agendas/travel arrangements/appointments etc. for the upper management Preparing, organizing, and storing information in paper and digital form Manage phone calls and correspondence (e-mail, letters, packages etc.) Support budgeting and bookkeeping procedures
Customer Relationship Officer 2022 - 2023
Katenberg Consultants TVM Kerala
Start Date: June, 2022
End Date : February, 2023
Trivandrum, Kerala
Under minimal supervision performs all duties related to checking guests in and out with a welcoming disposition confirming group reservations and providing assistance as needed. Responsibilities Serves visitors by greeting welcoming and directing them appropriately
Maintains security and telecommunications system
Informs visitors by answering or referring inquiries Directs visitors by maintaining employee and department directories Maintains, monitoring logbook, and issuing visitor badges Keeps a safe and clean reception area by complying with rules, and regulations Documenting and communicating actions, irregularities, and continuing needs EDUCATION
Java & DCA 2018
St Xavier’s Computer Centre, Palayam, TVM
Diploma in Junior Co-operation 2017
Co-operative Training college Trivandrum, Kerala - India Higher Secondary Education 2014
State Board of Kerala Trivandrum Kerala
SUMMARY
Aiming at a constant up gradation of
both professionally as well as personally
with highest emphasis on hard work in
order to make significant contribution to
the industry and drive professional
satisfaction. Can relate well with people
at all levels and has the flexibility of
working well as part of a team or
individually. Comfortable working in fast
paced, handson, growth orientated work
environment and possessing a proven
ability to ensure that messages,
standards, and communications are
understood and implemented effectively
Personal Information
Date of Birth : 06/08/1996
Religion& Caste : Christian, Latin Catholic
Nationality : Indian
Marital Status : Married
Passport no : T2047291
Visa/QID no : 296********
LANGUAGES
English
Hindi
Tamil
Malayalam
COMPUTER
•MS Office (Office, Power Point, Word,
Excel),
E
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