JUANESHIA NEAL
**** ****** *, ******** ** ***** · (205) 401- 3184
Email · **********@*****.***
Call Center Representative versed in customer support in high call volume environment. Excellent computer skills and telephone etiquette with experience in data entry.
EXPERIENCE
02/2018 – CURRENT
ACCOUNT REPRESENTATIVE, Portfolio Recovery associates
Meet all three early Achievement goals within 9 months
Customer Service Representative with outbound and inbound calls
Ensure all quality calls are completed with strong clients
08/2014 – 10/ 2018
DELIVER, town village
Effective communication and verbal skills
Works as a team player to support other employees in completing their tasks
Maintained friendly fast and accurate service, ensure an excellent customer service
04/2012 – 08/2014
CASHIER, JASON DELI
Customer Service
Process all debt card/ credit card transaction
Excellent phone service
Key holder
EDUCATION
AUG 2012 – MAY 2015
DIPLOMA, mc adory high school
GPA 3.5
CLUBS: BETA CLUB, HONORS SOCIETY and CHEERLEADING
SKILLS
Strong Organizational Skills
Excellent Customer Service
Strong Client Relations
Active Listing
Database & Records
Quick Learner