Sharon Licari
*** **** ****** **** **** * Crystal Lake, IL 60014 815-***-****
Professional Profile
High-End Retail Sales Leadership / Premiere Clientele Expertise
EXPERIENCE
TUMI INC Store Manager/Trainer
2010-Present
• Training Store Manager for all new Store Managers hired into TUMI
•Responsible for the proper on boarding of new SM’s and setting them up for success
•Successfully recruited, trained and retained all team members for the new Oakbrook Store Opening in December of 2010.
•Responsible for the store set up and opening as well as played an intricate role in ensuring the stores assortment
•Oakbrook Opening exceeded the company’s expectations by 20% and for 2010 and 2011, was the 3rd largest volume store in Chicago land
•Successfully plan and execute monthly client events
•Demonstrate entrepreneurship in continuing to build the Oakbrook TUMI corporate gift business each year
•Excel in building and motivating management and hourly teams. Developed many entry-level associates to leadership positions and have quickly become one of the primary trainers of new store managers across the district.
•Exude leadership in every setting by coaching team members on useful sales techniques
•Responsible for conversion and have been successful in exceeding company goals each year
•Enforce sound merchandising and loss control strategies; execute corporate programs, promotions and policies; and drive optimal customer satisfaction, associate productivity and P&L results.
BCBG MAXAZRIA Store Manager
2007-2009
Analyzed daily, weekly and monthly sales figures and forecasted future sales volumes to maximize profits
Analyzed and interpreted trends to facilitate planning in schedules, merchandising needs and zoning of store
Promoted, trained and enforced “The Red Carpet Guest Service” program
Maintained awareness of market trends in the retail industry, understanding forth coming customer initiatives
Mentoring what the competitors are doing, Mayor of the Mall to get a great report with all management Responsible for all hiring, recruiting and training of all associates from managers to stock associates.
Store Trainer for District
Orgins/Estee Lauder Group Store Manager
2003-2007
Ann Taylor Store Manager
1993-2003
Perfumania Store Manager
1994-1999
Sears, Roebuck & Company Customer Service/Sales Manager
1973-1989