Medical Assistant Center

Marcela Reta

Hayward, CA ***************@*****.*** 510-***-****

PROFESSIONAL SUMMARY

Surgery Technician Medical Assistant with over 10+ years of experience working front of house reception and alongside physicians during surgery. Collaborates with RNs, surgeons and all healthcare team members. Consistently demonstrates the ability to keep track of scheduling and surgeries through strategic detail-oriented business planning and client relationship management. Reliable and diligent in all aspects of client care. Meticulous observation of standard practices. Exceptional organizational skills and the ability to multitask with ease and accuracy in a fast paced environment. Passion for client experience and striving toward impactful interactions with patients.

CAREER HIGHLIGHTS

● Basic Life Support (BLS) Certified

● Proficient using TCXmed, ChartLogic, EMR, and word

● Extensive knowledge of insurance and workers compensation

● Security Representative - Responsible for end of day security including locking the prescription room and securing the building. Responsible for writing and taking deposits to the bank.

PROFESSIONAL EXPERIENCE :

Surgery Technician AK Surgery Center April 2013 - April 2024 Medical Assistant East Bay Hand Medical Center, San Leandro April 2013 - April 2024 Medical Receptionist East Bay Hand Medical Center, San Leandro January 2013 - April 2013 Front Desk / Registration Clerk Bay Area ENT. Group, San Leandro May 2000 - June 2012 SKILLS:

Customer Experience

● Strong ability to manage all the tasks patient inquiries efficiently.

● Consistently strives to provide patients with the best experience, while upholding AORN standard nursing practices.

● Demonstrates complete knowledge

Surgery Experience

● Meticulously prepares the OR room for the scrub procedures and preparation.

● Preparation for the care of surgical patients.

● Familiar with use of sterile technique for instruments, implants and hardware.

● Knowledge of the anesthesia cart and equipment.

● Familiar with OSHA Risk Category 1(High Risk)

Medical Business Knowledge

● Prepares office for daily use

● Responsible for opening the surgery center

● Schedule surgeries for both these surgery centers and others.

● Completes preoperative appointments before surgery and post operations care questions after.

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