Administrative Assistant Front Office

DOROTHY S. WILLIS

RECEPTIONIST & ADMINISTRATIVE ASSISTANT

PROFILE

Dedicated and organized Receptionist with a strong commitment to supporting the administrative and operational needs of the organization. With a background in administrative assistance and a deep commitment of the unique dynamics within a religious organization. I bring a compassionate and service-oriented approach to my role. Proficient in managing clerical tasks, maintaining communication, and facilitating smooth operations, I am driven to contribute to the overall success of the company.

EXPERIENCE

Receptionist, Lakeside Baptist Church Birmingham, AL 2004-December 2023

• Actively engage with church members, providing assistance, answering inquiries, and offering a warm and welcoming presence to those seeking guidance and information. Ordering supplies need by staff.

• Demonstrate discretion in handling sensitive information and maintaining confidentiality with pastoral matters, and personal details shared by members of the congregation.

• Handle confidential pastoral matters with care and sensitivity, offering a compassionate ear to those seeking guidance.

• Manage front office operations, serving as the first point of contact for visitors and callers, and providing information about church services and events.

Receptionist, Shades Mountain Community Church Birmingham, AL 1995-2004

• Assisted in the organization of religious ceremonies, baptisms, weddings, and funerals, offering support to families and attendees.

• Created programs, bulletins, newsletters and announcements, programs in pastoral care area maintaining consistent communication with the congregation.

• Managed hospital reports, church database and membership records, ensuring accuracy and timely updates.

Bellsouth/ATT Birmingham, AL

1975 -1995 (Administrative Assistant/Secretary) retired ADDRESS

Helena, AL

PHONE

205-***-****

EMAIL

******@***.***

SKILLS

Adaptability

Administrative Expertise

Computer Skills

Customer Service

Knowledge of Office Technology

Microsoft Office

Multitasking

Office Management

Organization

Scheduling

Teamwork

Time Management

Verbal Communication

Written Communication

EDUCATION

Secretarial Science, Auburn University

REFERENCES available upon request

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