Customer Service Health Risk

Shannon Manton

Sherman, TX ***** 903-***-**** *.***********@*****.***

PROFESSIONAL SUMMARY

Results-focused cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

SKILLS

Business Industry Knowledge

Providing Feedback

Sales Promotion

Reading Comprehension

WORK HISTORY

STYLIST 12/2017 to 11/2019

Imperial Barber Stylist Denison, TX

Processed payments, entering sales in register for prompt customer service.

Scheduled customer appointments and rearranged individual time slots to meet demand.

Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

STYLIST 11/2015 to 04/2017

Floyd's 99 Barbershop McKinney, TX

Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Answered phone calls and emails to schedule client appointments.

Developed loyal following of clients by providing high-quality services.

Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Maintained regular client list and successfully handled walk-in customers.

STYLIST 01/2014 to 11/2015

Sport Clips McKinney, TX

Recorded notes for future reference about customer preferences and services delivered.

Monitored current trends to understand fashions and better serve customer needs.

Organized sales area and work station to showcase products and boost sales.

Worked with men, women and children to complete haircutting on daily basis.

EDUCATION

Cosmetology 05/2010

Grayson College, Denison, TX

Honoree of Presidents List

Member of Phi Theta Kappa

4.0 GPA

GED 12/2005

Grayson College, Denison, TX

PLAY THE BARITONE UKULELE AND SING

I would be interested in teaching someone to play or just sharing the love of playing,

.

Contact this candidate