Office Manager Customer Service
Resume:
**/**** - **/**** ******** & BUSINESS OFFICE MANAGER
GRAND BUSINESS SOLUTIONS, Grand Island, NE
OFFICE MANAGER -
Exceptional Customer Service, Customer Solution Estimates and Contracts. Business Start Up and Profit Increase Plans.
Hire, Train, and Supervise Employee's.
Hire Contractor's and Maintain Vendor Accounts.
Accounting Services including Invoices, Statements, Billing, A/R, A/P. Answering Service, Pick-Up and Delivery Services, Employment Services. Computer Services - Data Entry, Copy, Scan, Printing, Business Cards, Flyers, Brochures, Microsoft Word, Excel and Quick Books. Financial Services - Tax Preparation and Filing, IRS Consulting and Payoffs, Debt Counseling and Credit Repair, Personal and Business Forms, and Etc... Managed Business Gift Basket Company 2015-2000 Clients Sold
Property Management - Showed, Leased, and Managed Commercial and Residential Property. Collected & Deposited Rents, Overseen all Maintenance and Outside Contractors.
09/2010 - 04/2015 COOK/KITCHEN MANAGER
PRECIOUS MOMENTS, Grand Island, NE
COOK/KITCHEN MANAGER -
Plan, purchase, prepare, and serve 2 to 3 daily meals and snacks to 35 residents according to each individual dietary guidelines and needs. Manage purchasing and inventory control to ensure sufficient levels of high- quality product while eliminating waste.
Monitor compliance with safety, sanitation, and food preparation standards. Hire, train, supervise, and schedule kitchen and service staff. Develop and revise kitchen procedures to optimize work flow. Daily kitchen and dinning room clean up & Etc.
07/2004 - 12/2008 COOK KITCHEN MANAGER
GRAMMA MAX'S RESTAURANT, Grand Island, NE
CYNTHIA MCCALL
439 North 8th Street, Loup City, NE 68853
Phone: 308-***-****
Email: ************************@*****.***
Objective
To put my cooking, dietary experience together along with my management experience to work to help improve your company, employees and residents, while furthering my own career. Abilities
Very experienced and reliable in cooking for a large amount of people on a regular, full time basis. Along with following each individual's diet regulations and needs.
Highly skilled in Microsoft Word, Outlook, Office, Excel, Quicken, Quick Books, Peach tree, Coral draw, Internet reach, buying and selling.
I am a very extremely hard worker, experienced, very dependable and efficient.
Highly motivated team player.
Employment History
COOK/RESTAURANT MANAGER -
Responsible for high volume day to day operations, scheduling and staff selection, weekly menu alterations and payroll.
Communicated with restaurant owners daily to budget goals and reduce labor and food costs. Developed catering protocol increasing overall restaurant revenue through off site catering and in house private functions.
Worked alongside managing partner in creation of staple menu items, marketing strategies and high profile promotional events.
Lead Cook, oversaw and participated in food preparation and production in addition to regulating cafeteria style service during peak lunch hours and etc... 07/2004 - 12/2008 BAKERY MANAGER -
SUNMART FOODS, Grand Island, NE
BAKERY MANAGER -
Awesome Customer Service and Check Out Customer's Merchandise on Cash Register or Computer.
Handle & Distribute Large Amounts Cash, Process Credit Cards, Checks, Money Orders and Etc...
Very Busy Phones and also worked at Customer Service Desk and Front Check Out Lanes, when needed.
Take Orders from Customer's for Bake Goods, Cakes, and Decorating. Schedule Customer Bakery Orders.
06/1999 - 07/2004 OFFICE MANAGER
RIVALTA CONSTRUCTION AND TREE SERVICE, Bondurant, IA OFFICE MANAGER -
Complete company office set-up and maintained top to bottom. Employee hire, train, schedule, and maintain all employee records including preparing and issuing payroll.
Customer estimates, statements, invoicing, job costs, set-up and maintain all company records. Microsoft Word, Excel, Quick Books, and Auto-Cad. Order job materials, schedule job contracts and work crews. A/R, A/R, Payroll.
Company and employee Safety rules and regulations, and meetings. Design and advertise, Plan and prepare all specials, discounts, customer rewards, and referral programs.
When needed would also work roofing, paving, painting, yard and tree work. Load crew material trucks, supervise 10 employees. 05/1989 - 05/1999 BAR/RESTAURANT MANAGER
AL-MOSA BAR & RESTAURANT, Grand Island, NE
BAR/RESTAURANT MANAGER -
Hire, Train, Schedule, and Supervise Employee's.
Plan, Purchase, Order, Prepare, Cook, and Serve Customer's Food and Drink.
Run Bar & Restaurant Business Top to Bottom.
Design and Print Menu's, Poster's, and Sign's.
Advertising & Promote Business and Specials.
Set Up and Maintain all Company Records.
Plan and Arrange all Entertainment and Tournaments for Customer's. 40-60 Hour Weeks,
A/R, A/R, Payroll and Etc...
05/1987 - 04/1989 BAKERY MANAGER
SAFEWAY GROCERY STORE, Mesa, AZ
BAKERY MANAGER -
Plan, Prepare, Bake, and Package Bake goods.
Customer Service and Take Customer's Bakery and Cake Order's. Computer Data Entry, Check Out Customer's on Cash Register, and Book Keeping. Hire, Schedule, and Train Employee's.
Teach Baking and Cake Decorating Classes to Customer's. Assisted Customer Service Desk with Payroll Cashing, Western Union, Bill Paying and Etc...
05/1996 BUSINESS MANAGEMENT
Vocational School Certificate
SOUTHEAST COMMUNITY COLLEGE, Lincoln, NE
04/1989 ENGINEERING
Vocational School Certificate
MCDONALD DOUGLAS CAD/CAM, Chicago, IL
05/1983 ACCOUNTING
Associate's Degree
CENTRAL COMMUNITY COLLEGE, Grand Island, NE
ALSO HAVE A VALID FOOD MANAGER'S PERMIT AND HAVE OVER 30 YEARS EXPERIENCE IN FOOD, DRINKS, SANITATION, AND BUSINESS PERMITS, INSPECTIONS AND GUIDELINES. Education History
Additional Information
References
KIMBERLY NOSIRRAG, Owner
GRAND BUSINESS SOLUTIONS
119 Russell Road
Grand Island, NE 68801
HEATHER TINGLE, CO OWNER
GRAND GIFT BASKETS
125 South 7th Street
Loup City, NE 68853
CHRISTY CAJA'S, Owner
RIVOLTA CONSTRUCTION & TREE SERVICE
144 Paterson Road
Bonduraunt, IA 50035
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