Vice President It Operations

Sandeep Kumar Sinha

Email: ************@*****.*** Tel - (mobile) +91 - 916-***-****

https://www.linkedin.com/in/sandeep- kumar-sinha-5552a539 Delivery Management & Digital Transformation Leader A Certified IT professional with 23+ years of experience in IT & Technology including Delivery & Program Management, Project Leadership, Large Account / Business Unit Management, Strategic Planning Organisational Restructuring, IT Operations, Managed Services, Product Support, Governance & Compli- ance. Rich experience of Digital Transformations with Cloud Migration, Automation with Artificial Intelli- gence, Innovations, Systems Integration & Consolidation. Managing end-to-end Project planning & road map, implementation, rollout, business process analysis, financial planning, cost control with P&L. Core Competencies

• Delivery & Program Management, Technical & IT Operations, Support & Software Development.

• Digital Transformations with Systems Integration & Consolidations.

• Automation with Artificial Intelligence.

• Client, Stake holders & Relationship Management

• Financial Management & Planning, Budget & Cost Control with P&L.

• Organizational Restructuring, Team Building & Management.

• Business Process Analysis & Risk Management.

Professional Summary

Group Company Period Designation

VIL Ltd VodafoneIdea Ltd Aug 22 to till date

Vice President / Executive Director &

Delivery Head

Wipro Ltd Wipro Ltd June 21 to Aug 22 Sr. Director & Delivery Head - APAC & China Tech

Mahindra

&

Etisalat DB

Telecom

Xoriant Solutions Pvt Ltd Dec 20 - June 21 Sr. Director & Delivery Manger Tech Mahindra Comviva Ltd Dec 18 - Nov 20 Director Delivery & Transformations Virtusa Polaris Ltd May 16 - Dec 18 Head Delivery & Transformations Tech Mahindra Ltd Oct 14 - Sep 15 Head Delivery & Transformations Etisalat DB Telecom Ltd Sep 12 - Oct 14 Assistant Vice President (contractors) Etisalat DB Telecom Ltd Feb 11 - Aug 12 Assistant Vice President IBM India

IBM India Ltd July 07 - Jan 11 Head IT

Siemens Information Systems Ltd Dec 06 - June 07 Sr. Program Manager Bharti Ltd

Bharti Telesoft Ltd July 04 - Nov 06 Technical Program Manager Hexacom India Ltd / CinShyam Pvt Ltd Sep 03 - June 04 Sr. Executive IT Compsoft Compsoft Technology Jan 99 – Aug 03 Software Engineer VodafoneIdea Ltd Aug 2022 – Till date

Vice President / Executive Director & Delivery Head Head Solution & Delivery for digital & Apps for VodafoneIdea India IT Operations with Transitions, Trans- formations, Automations etc for IT & Digital platforms with core team of 300+ resources & portfolio of $ 200 M PA.

Key Achievements

• Transformation of CPOS system with technological transition, Voda & Idea Brands integration, business processes realignment with Infrastructure upgradation.

• Upgradation of FileNet system with systems integrations & business processes realignment, In- frastructure transition.

Wipro Ltd June 2021 – Aug 2022

Sr. Director & Delivery Head

Head Delivery for Infrastructure & Cloud Services for APAC & China along with IT Operations, Transitions, Transformations, Automations etc with core team of 250+ resources & portfolio of $ 60 M PA. Key Achievements

• Transition of end-to-end Infrastructure Services for 7 countries in APAC from client & other ser- vice providers to Wipro, started running BAU Operation successfully for 800+ business users, 3000+ dealers & approximately 3 million end customers.

• Transformations along with consolidation of Infrastructure services for Australia, New Zealand & Singapore. Replace of 800+ servers, 300 + NW & security devices, tools deployment & Automa- tion.

Xoriant Solutions Pvt. Ltd (partner of TechM group) December 2020 – 4th June 21 Sr. Director & Delivery Manager

Tech Mahindra Comviva Ltd. December 2018 – Nov 2020 Director Delivery & Transformations

Delivery Head India BU - I was handling Delivery along with Digital Transformations for India BU, having 4 Accounts with 6 projects with portfolio of 100+ Cr. P.A & 270+ Team Members. I was also responsible for Technical Operations & Support/OEM part, with Cost Control, Budget & P&L. Key Achievements

• Transformation & Consolidation of Messaging (SMSCs + USSD) & Prepaid (Charging Systems + CRMs) Platforms. Provided 10+ Crore of annual savings for clients.

• Automation of Enterprise IT Platform with cloud migration, H/W, Network, Business Process, faults Mngt, Utilisation as well as Business Processes, MIS, reports & Analytics. It brought saving of almost 30 Cr P.A. & reduction of 100+ resources. Virtusa Polaris Pvt Ltd. May 2016 - December 2018

Head Delivery & Transformations

I was handling Account Delivery, Operations & Transformations for British Telecom & Airtel Africa & also engaged with other Accounts like Citi Bank, Vodafone UK & Colt Telecom with portfolio of almost $100 Million & Team of 350+ members. Managing Financial Planning, Cost Control, Budget & P&L. Key Achievements

• Transformation of Monitoring Platforms, Billing Systems, CRM & POS systems.

• Automation of IT Platform with cloud migration.

These brought saving of almost $20+ Million P.A. to client. Tech Mahindra Ltd. October 2014 – September 2015

Head Delivery & Transformations

I was handling Account Delivery, Technical Operations & Transformations for multiple accounts like Brit- ish Telecom, Reliance JIO & Vodafone Australia with portfolio of $70 Million & Team of 400+ members. Key Achievements

• Transformation of BI & Reporting/ MIS Platforms.

• Transformation of IT Operation model – Restructuring of on-shore & off-shore Teams, its proper alignment with Business. It provided reduction of P1 & P2 Incidents from 10-12/ month to 0 just in 4 months & P3 & P4 tickets 450 to 250 in 6 months & 80 in next 18 months. It also saved un- planned outage of 25 business hours /month.

Etisalat DB Telecom Ltd September 2012 – October 2014 Associate V. P. (as contractor – self-employed)

Etisalat DB Telecom Ltd February 2011 – August 2012 Associate V. P.

Head Delivery & Program Management – Etisalat India was a green field project & I handled IT Opera- tions, Delivery & Prog. Management with portfolio of $ 100 Million & 200+ Team Members. I was manag- ing roll out of new projects, Automation & Transformations of legacy systems with Cloud Migration. Key Achievements

• Transformation & Cloud Migration of BI & Reporting/ MIS Platforms.

• Transformation CRM Platforms.

• Roll out of Billing System.

• Systems Integration – CRM + ERP + Recharge System.

• Business - IT Coordination Centre

IBM India Pvt. Ltd. July 2007 – January 2011

Head IT Operations – Airtel India

I was heading Regional Prepaid Operations & Circle IT Operations of Airtel Bihar & Jharkhand circle with Revenue of $ 60 Million & team of 70 Team Members. I was responsible for Digital Transformations, IT Operations, Planning, OPEX & CAPEX Project Rollout, Stakeholders Management, Business extension Plan – AOP

Key Achievements

• Transformation of Billing System.

• Roll Out of Regional BI System.

• Consolidations of Airtel Circles.

Siemens Information System December 2006 – June 2007 Sr. Program Manager

Head IT Operations & Projects, World Space Satellite Radio Account with Revenue of 70 Cr. P.A & 300+ Team Members, Operations OPEX & CAPEX Project rollout, Business extension Plan - AOP. Key Achievements

• Roll out of VMS System & CRM.

Bharti Telesoft Ltd. & CinShyam Soft. Solutions Sept 2003 – Nov 2006 Program Manager

I was heading India BU Program Management & managing Projects Implementation & Rollout, Revenue of 50 Cr P.A, Planning, Freezing Scope and Coordination with technical & cross-functional teams for development, testing, delivery, release processes, Measurement of Project success & its windup. Key Achievements

• Implementation of Messaging System - SMSC, SMSC Gateway, USSD Gateway & Miss Call Alert System in all 23 circles of Airtel.

• Roll out of Caller Ring Back tone system in Airtel 23 circles, Idea & Tata Tele Services. Comp Soft Technology January 1999 – August 2003

Software Engineer

Software Development on Java, C, C++, ASP & JSP Platforms. EDUCATION

• MIT – Master’s in Information Technology, Manipal University, July 2000 – Aug 2003

• PGDCA + Software Development Course – January 1997 – November 1998

• M.A. – Economics, Patna University, Nov 1993 – Oct 1996

• B.A. – Economics, Patna University, Nov 1989 – Sept 1993 LANGUAGES

• English

• Hindi

Contact this candidate