Front Desk Team Member
Resume:
AMBER W. MURRAY
************@*****.***
LOGANSPORT, IN 46947
Work Experience
Leader
Indiana Packers Corporation -
Delphi, IN
(9/2019-9/2020
& 2/2021-5/2022)
Assisted the supervisor in leading, working with, and training our team; staying equipped with the capability and knowledge to operate all machines and perform every job in our department; ensuring daily orders, quota, and goals for the company are being met; responsible for the safety of our team as well as each team member’s compliance to company rules and regulations; recording teams attendance and grade level pay; assigning job positions and configuring daily job rotations for each team member; assisting in other departments when needed; operating a forklift; handling nightly paperwork and recording data input to the system; leading team meetings Office Manager
Arthromatrix,Inc -
Logansport, IN
(8/2013-6/2015)
Effectively communicated with and supported sales, marketing, and administrative teams on a daily basis; streamlined daily reporting information entry of post bills for accurate sales reporting and efficient record keeping purposes; entered numerical data into databases in a timely and accurate manner; reviewed medical records for completeness and filed records in alphabetical and numeric order; identified updated knowledge of all requirements, participating in extensive on going training and certification renewal; obtained extensive knowledge in computer skills including spreadsheet functions using Microsoft Office (excel, word, etc.); handled daily heavy flow of paperwork including that of 12 inside sales representatives and cooperated with the accounting departments on invoicing and shipping issues; performed accounts receivable duties including processing and billing (renewed) invoices to clients, researching chargebacks, discrepancies, and reconciliations; maintained accurate records of past due customer account activity and communicated with customers to identify and resolve those outstanding payments; oversaw sales forecasting, goal setting and performance reporting for all accounts in 3 surrounding states; communicated with vendors regarding back order availability, future inventory and special orders; managed and coordinated complete inventory system; developed and maintained relationships provided an elevated customer experience to generate a loyal clientele.
Head Waitress/Bartender/Special Occasion Server
Amelio’s & Ikes
Logansport, IN
(6/2012-1/2014)
Previous restaurant management experience; routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff; processed orders on a computerized point of sale system; addressed diner complaints with kitchen staff and served replacement menu items promptly; waited on multiple customers at the bar and throughout the bar and dining area; adhered to state laws regarding alcoholic beverage service; closed out cash registers and prepared cashier reports
Sales Associate/Cashier/Customer Service
Sears
Logansport, IN
(1/2010-2/2012)
Greeted customers and ascertained customers’ needs; handled cash and held responsibility for my drawer each shift; organized racks and shelves to maintain visual appeal of the store; helped customers with questions, concerns, and complaints in person and via telephone; stocked shelves and supplies and organized displays; offered and encouraged quick credit card application processing to receive a 10% discount on entire retail purchases; developed positive customer relationships through friendly greetings and excellent service
Assistant Manager/Head Waitress/Hostess
WestSide Diner aka Harvest Time
& Logan Steakhouse
Logansport & Monticello, IN
(1/2006-1/2010)
Led and directed team members in effective methods, operations, and procedures; organized special events in the restaurant including receptions, promotions, and corporate luncheons; prepared for and executed new menu implementations; routinely checked and recorded temperatures of freezers, refrigerators, and heating equipment to ensure food safety, proper functioning, and sanitation; assigned patrons to tables suitable for their needs and according to staff rotation; inventoried and restocked items throughout the day; ensured all safety and sanitation policies were in place when handling food and beverages to uphold proper health standards; quickly recorded transactions in MICROS system to deliver prompt service; consistently provided professional, friendly, and engaging service to all customers and personnel
Machine Operator
SUS
Logansport, IN
(2005-2006)
I operated a machine press at the end of a die cast chamber assembly line where various parts were moulded onto metal sheets & cooled. I would then stamp/cut out the individual mouldings, sort and inspect the final part results, keeping track of any unacceptable ones such as broken, chipped, or incomplete and damaged parts that would be remoulded and then sort individual products & scrap the remaining metal Production Worker
Tyson Foods
Logansport, IN
(2002-2003)
Worked on the rib line where my main job was to quickly grab and sort all the big ribs from the smaller ribs that shot down to me through 2 huge shoots, one on both sides of me. I did this job mostly alone although it was a 2-3 man job because the personnel would walk away from their positions and just allow the product to overflow onto the floor which then became my responsibility to keep from happening. This is why I did not pursue a career here. There were no team players or supervision of the department I was placed in.
Education
Ivy Tech Community College
Logansport Campus, IN
(2004-2006)
Skills, Training,& Extensional Knowledge
• Certified Forklift Operator
• Warehouse Experience
• Machining & Manufacturing
• Assembly
• Micros POS
• Restaurant Management
• Sales Support
• Profit & Loss
• OSHA Training
• Customer service/support (7 years)
• Certified in Food Safety
• Office Management
• Inside Sales
• Forecasting
• Data Entry
• General Office Duties
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