Los Angeles Customer Service
Resume:
Erica Solitaire Chappell
Customer Service Expert/ Receptionist /Artist
Los Angeles, CA
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INNOVATION MASSAGE AND WELLNESS Los Angeles- Lead
receptionist
MAY 2022-PRESENT
Greeting guests graciously, maintaining reservations, accommodating clients, presenting a clean and organized environment, Assisting when needed ( Teamwork), Leading Pre-opening shifts and end of day covers. Successfully completing client transitions.
BOOKED TALENT, Los Angeles — Talent/ Actress
JULY 2019-PRESENT
Exceeding expectations on top tiers productions, arriving promptly on time, working 10+ plus hours, providing enthusiastic energy and artistic direction. Working under NDA’S with professional artists. BESPUN DANCE STUDIO, Los Angeles —Receptionist/ Instuctor May 2017- May 2019
Checking clients in, welcoming them to our space, client retention, providing hospitality while taking client up to date notes and goals, keeping inventory, end of day sales, leading group classes of 30 students.
University of Kentucky, Lexington, Kentucky— Bachelors of Fine Arts January 2008- May 2013
4 YEAR DEGREE, 1 YEAR OF INTERNATIONAL STUDIES ( PAUL CEZANNE LANGUAGE SCHOOL), 3.5 G.P.A
DEGREE IN THEATER ARTS
LA SORBONNE, Paris, France : 4 week Intensive Language Program Paul Cezanne language School, Aix-En-Provence, 1 year of French language and culture art studies
Dell’Arte International School of Physical Theatre . Blue Lake, California: 6 week program dedicated to creating immersive theater Accademia Dell’Arte, Arezzo, Italy. 6 week program dedicated to immersive theater through italian folk tales
Hawaii Yoga Institute, Honolulu, Hawaii- 300 hr yoga certified. October 2016- December 2016
300 hr yoga program focusing on how to lead group classes, conducting proper safety while dealing with the human body, and anatomy. SKILLS : Detail Oriented for Accuracy
Confident public speaking and
Communication Skills
Empathetic listener and Passionate
speaker
Motivated learner
Reliable Work Ethic
Computer and Tech Support Skills
Mindbody system trained, Fresha,
and other pos systems
Social media content creator
AWARDS
SAG/AFTRA MEMBER -ACTORS
UNION
Bachelors of FINE ARTS DEGREE IN
THEATER
300 HR YOGA CERTIFIED
Represented by Symphonic
Distribution as a Musical Artist
LANGUAGES ENGLISH, FRENCH,
KNOWLEDGE OF ITALIAN.
Projects: M.O.B. Hit Records
Administration Assistant, booking
studio times, collecting client
payments, editing social media
posts and promotional material
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