Customer Service Front Desk

Kamryn Gilbert

HOSTESS

Nashville, TN 615-***-**** *************@******.***

Objective

Hostess adept in providing excellent customer service, showcasing strong problem-solving and adaptability skills. Utilizes leadership and teamwork abilities to enhance customer relations and ensure seamless service delivery. Committed to applying organizational skills and attention to detail to maintain high standards of service and efficiency.

Experience

Muse Conservatory of Dance receptionist Nashville

Sep 2024

• Greeted and assisted over 100 visitors daily, enhancing customer satisfaction and operational efficiency.

• Managed scheduling and communication for 10+ instructors, ensuring seamless class coordination.

• Handled financial transactions and maintained accurate records, contributing to financial accuracy.

• Resolved visitor inquiries and issues promptly, improving overall visitor experience.

• Implemented organizational systems, increasing front desk productivity and reducing wait times.

• Spearheaded a new market strategy, increasing client engagement by 20%.

• Introduced digital payment options, boosting transaction speed.

• Optimized front desk operations, elevating efficiency and customer service quality.

• Developed and launched efficient visitor management protocols, enhancing service delivery.

• Maintained stringent financial record accuracy, ensuring compliance and accountability.

• Energized team dynamics, fostering a collaborative and highly motivated work environment.

Education

Martin Luther King Jr Magnet High School Nashville TIN

Aug 2021 - Present

Skills & abilities

Problem Solving

Leadership

Communication

Organizational skills

Customer relations

Multitasking

Adaptability

Teamwork

Attention to detail

Customer service

Critical thinking

Creativity

Persistent

Research skills

Contact this candidate