Customer Service Front Desk
Resume:
Jennifer Huester
Lovelady, TX *****
********@*****.***
Jennifer Huester
I am a goal oriented, self motivated individual that pays close attention to detail. I have over 14 years of secretarial/office experience and I work well with others, exhibit leadership qualities, strong work ethic and possess problem solving abilities. I am looking for an opportunity with a well- established company that will utilize these qualities. Authorized to work in the US for any employer
Work Experience
Shipping and Receiving Clerk
Animal Comfort Group, LLC - Crockett, TX
April 2020 to September 2020
• Schedules, tracks, verifies, and records all incoming/outgoing shipments.
• Maintains all shipping documentation in a systematic method.
• Records weights and measurements of incoming and outgoing loads.
• Ensures all shipping documents are printed and organized for outgoing shipments.
• Monitors and tracks shipping appointments.
• Update inventory records and compile information for reporting needs.
• Assist customers with shipping inquiries.
• Perform other administrative duties as assigned. Front Desk Registrar
Huntsville Memorial Hospital - Huntsville, TX
January 2013 to April 2014
• Responsible for timely and accurate scheduling.
• Responsible for insurance eligibility and verification.
• Responsible for patient registration and point of service collection.
• Responsible for customer service calls.
Business Office Manager
Amedisys Home Health - Houston, TX
April 2009 to November 2010
• Organized appointment calendars and schedules for whole office staff.
• Assisted and supported staff and management with major projects.
• Placed orders for office equipment, supplies, and services.
• Helped in resolving accounting issues related invoicing.
• Processed payroll time sheets and accounts payable.
• Responsible for handling daily clerical functions: typing, phones, filing, and customer service.
• Responsible for all HR Functions and Documentations. Surgical Technologist
Methodist Willowbrook Hospital - Houston, TX
June 2006 to October 2008
• Responsible for the surgical field in the OR in L&D.
• Pulled surgical cases, stocked, and maintained operating rooms.
• Helped prepare for JACHO state inspections by keeping all surgical items up-to-date and in stock.
• Assisted with the delivery of infants and the care of the mothers in L&D.
• Covered front desk on regular basis by registering patients and putting together medical charts.
• Responsible for entering Doctors orders and answering phones.
• Interacted with Surgical Supply representatives to determine which surgical supplies were most appropriate for OR and L&D. Made recommendations to Doctors for order of supplies. Surgical Technologist
The Woodlands Surgery Center - The Woodlands, TX
April 2004 to June 2006
Experienced in the operating areas of Orthopedics, General, Plastics, Podiatry, Woman's Services, ENT, and Pain Management.
• Pulled surgical cases, stocked, and maintained operating rooms.
• In charge of surgical inventory and processing of surgical instruments.
• Helped prepare for JACHO State Inspection by making sure all surgical items were up-to-date and in stock.
Administrative Support
Account Temps - Houston, TX
February 2003 to April 2004
Responsible for data entry, filing, and creation of files at client's corporate headquarters.
• Answered questions and complaints from customers.
• Answered and researched billing statements from vendors.
• Handled accounts payable and receivable. Cut, printed, and acquired appropriate signature for processing of checks.
• Responsible for collections.
Steverson Office Support
TX - Houston, TX
November 2002 to April 2004
Administration Support
• Responsible for data entry, filing, and creation of files.
• Answered questions and complaints from customers.
• Answered and researched billing statements from vendors.
• Handled accounts payable and receivable. Cut, printed, and acquired appropriate signature for processing of checks.
• Responsible for collections.
• Provided support in the receptionist area by answering phones. Account Manager
Seamless Solutions - Houston, TX
January 1999 to August 2001
• Responsibilities included data entry, filing, and creation of files.
• Answered questions and complaints from customers.
• Responsible for accounts receivable on the service side.
• Responsible for collections.
• Provided support in the receptionist area.
• Started out as receptionist and was promoted within two months to be their Service Area Manager Assistant.
Education
Certification in Medical Billing and Coding
AAPC
September 2021 to Present
Surgical Tech
The Academy of Health Care Professionals - Houston, TX 2002 to 2003
Sam Houston State University - Huntsville, TX
1995 to 1996
Angelina Jr. College - Nacogdoches, TX
1994 to 1995
Lovelady High School - Lovelady, TX
1991 to 1995
Skills
• Microsoft Word
• Excel
• Outlook
• Power Point
• Act Database Program
• QuickBooks
• Peachtree
• Windows
• Access
• WordPerfect
• 10 Key by touch (1800 per hour)
• 60 WPM
• Data Entry
• Have experience with paging systems
• Accounting
• Customer Service
• Collections
• experience with a 10 to 50 Phone Line System.
• Accounts Payable
• Accounts Receivable
• Administrative Experience
• Medical Billing
• Office Administration
• Office Management
• Order Entry
• Medical Records
• Medical Coding
• Medical Office Experience
• Microsoft Excel
• Microsoft Office
• Pain Management
• Insurance Verification
• Medical Terminology
• EMR Systems
• Laboratory Experience
• Data collection
• Hospital Experience
• Medical Scheduling
• Clerical Experience
• CPT Coding
Contact this candidate