Assistant Manager Operations
Resume:
Mark Herring
Chipley, FL *****
************@*****.***
Work Experience
Manager Trainee
Waffle House - Marianna, FL
December 2023 to Present
All aspects of full unit management. Exceeded all expectations with the exception of speed on grill. Self Employed
self employeed - Chipley, FL
June 2023 to December 2023
Created and led group/individual classes to assist seniors with cell phone use. Separately, developed personal property for rental of housing within all codes to supplement ongoing income.
Overnight Stocker
Walmart - Chipley, FL
December 2022 to June 2023
Basic stocking position to supplement income while modifying and repairing new home. Team Manager
Maximus (Medicare) - Lynn Haven, FL
September 2022 to January 2023
Temporary position during open enrollment period for Health Insurance and Medicare as call center Team Manager.
Tech Support Manager
Verizon - Mobile, AL
August 2019 to August 2022
Resumed role after site director terminated by hr. Transitioned to WFH during covid.
Moved family to Florida but location did not have viable internet access. Manager
Murphy USA - Mobile, AL
September 2018 to July 2019
Oversaw all aspects of high volume gas station/convenience store. 250k/monthly sales. Left due to excessive 80+ hours week on salary
Assistant Manager
Chuck E. Cheese - Mobile, AL
August 2016 to September 2018
Constantly ran quality shifts in fast paced environment. Responsible for all guest interactions, food quality, recruitment, sales/cash handling, technical repairs, entertainment and cleanliness of location. Operations Manager
Verizon - Mobile, AL
August 2009 to August 2016
Started as agent, progressed to support, then team manager, then operations manager overseeing 120+ agents.
Always exceeded expectations. Won multiple company awards for performance. Resigned due to unethical behavior of site director. Education
Associate's degree in Business Management
Phillips Junior College - Mobile, AL
September 1990 to May 1992
Skills
• Team Management
• Technical Support
• Employee Orientation
• Store Management Experience
• Interviewing
• Retail Management
• Assistant Manager Experience
• Management
• Leadership
• Shift management
• Customer service
• Cash handling
• Guest services
• Retail sales
• Inventory control
• Sales
• Sales management
• Conflict management
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