Customer Service Representative

ADEHJAH BAGLEY

*** *********** ** *******, ** ***06 · 803-***-****

**************@*****.***

Dedicated leader looking to build a long-term career as a Customer Service Representative by providing solid analytical skills. A natural persuasive ability to increase customer base and sales, while utilizing both positive attitude reinforcements, to build and maintain a team that strives to not only meet but surpass company goals.

EXPERIENCE

09/2022 – CURRENTLY EMPLOYED

CUSTOMER SERVICE AGENT, COMPORIUM COMMUNICATIONS

Respond to Customer inquiries in a professional manor to ensure customer questions or concerns are addressed including bill payment processing, and sales, leads and follow up.

02/2022 – 09/2022

OPERATOR, MERITOR MACHINE

Received, stocked, and labeled new inventory while reconciling physical and system inventories including investigating and adjusting discrepancies.

10/2021-02/2022

CUSTOMER SERVICE REPRESENTATIVE, GRANDPADS

Fostered strong relationships by actively following up, maintaining a pipeline, and providing exceptional customer service experiences by understanding customer needs. Address and find solutions for customer disputes while ensuring customers received the best products and coverages that met their needs.

07/2018-09/2021

MACHINE OPERATOR, NUTRAMAX LABORATORIES

Ensured sufficient supply of raw production materials to guarantee efficient operations while operating and monitoring various equipment including hourly inspections and reporting of faulty equipment.

EDUCATION

2009-2013

HIGH SCHOOL DIPLOMA, Chester Senior High School

SKILLS

Proficient in Microsoft Word, Excel, and PowerPoint

Keyboarding Speed: 70 WPM

Excellent verbal and written communication skills

References available upon request

Always Productive and positive in high volume/high stress environments

Detail Oriented and able to Multi-task

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