Guest Service High School
Resume:
Jonathan Kaohelaulii
Henderson, NV 89074
*****.***********@*****.***
Education
High School Diploma, Kailua High School, Kailua, HI, May 2001 Bellman & Bell Starter
03/2024 - Present
Four Seasons Hotel Las Vegas
Las Vegas, NV
Provide Exceptional Bell Service including assisting guests with luggage to room, overview of the property and surrounding area, assist guest with items to convention center, and amenity delivery and luggage assistance for large groups. Provide support to the guest service operation as a Bell Starter, inputting hotsos when rooms are ready, assisting Valet Operation with providing keys, assisting guests with requests for luggage and valet parking Guest Service Agent
06/2021 – 03/2024
Four Seasons Resort Oahu at Koolina
Kapolei, HI
Valet-park guest vehicles in a safe and timely manner, delivering guest luggage in a prompt and safe manner while assisting guests with personal needs, welcoming all incoming guests as they arrive and depart the property, amenity deliver and luggage assistance for large groups. HVAC Apprentice
03/2020 - 01/2023
Malama Air Conditioning
Ewa Beach, HI
Applying & Reading Gauges, Install Mini Split Systems, familiar with R12, Torque Spec Line Sets, Pull Vacuum and removal/replace 2-4Ton Central AC systems Guest Service Agent
03/2011 - 03/2020
Grand Hyatt Kauai
Koloa, HI
Responsible for guest relations, valet parking, bellman duties, property knowledge and escorting guests to rooms while giving overview of property and island Construction General Laborer
2012 - 2019
Freelance Construction
Lihue, HI
Tasks include plumbing, electrical and carpentry.
Journeyman Assistant
06/2007 – 03/2011
Painting Plus Home Remodeling
Kailua, HI
Responsibilities involve all aspects of full gut renovation including carpentry both rough & finish, plumbing, electrical, painting, tiling, roofing and concrete. Warehouse Associate
2005 - 2008
The Pint-Sized Corporation
Halawa, HI
Responsible for pulling orders for next day truck deliveries, experience includes all aspects of forklift operations, receiving, storage and shipping.
Skills
• Exceptional at building positive relationships with guests
• Outstanding Communication Skills
• Excellent Time management skills
• Ability to inspire & lead team during high volume
• Delegating and organizing tasks for team members
• Punctual and Reliable
• Efficient and Accurate in organizing amenities and luggage for group & leisure
• Positive Attitude, sense of humor and outstanding interpersonal skills
• Opera
• Microsoft Applications
• HotSos
• Plumbing – relocation, copper pvc, cpvc, drains, p-traps and brazing of new copper.
• Electrical – installing & changing outlets, switches, ceiling fixtures.
• Carpentry – Rough & Finish
• HVAC Experience
• Painting – Rolling, Cutting and Spray
• Forklift Operations Experience
References
Bradley Furumoto
Resort Assistant Manager
Four Seasons Oahu at Koolina
*******.********@***********.***
Dave Villanueava
Front Office Manager
Four Seasons Resort Oahu at Koolina
****.**********@***********.***
Jacquelyn Minami
Rooms Control Coordinator
Four Seasons Resort Oahu at Koolina
*********.******@***********.***
Matthew Verdugo
Owner
Malama Air Conditioning
Keola Poepoe
Foreman
Painting Plus
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