Customer Service Medical Assistant
Resume:
Pamela Collin
Canton, OH *****
******.******@*****.***
Authorized to work in the US for any employer
Work Experience
Bus Aide
Canton City Schools - Canton, OH
October 2013 to Present
Assist driver and supervise students. Have experience working with special needs students, 4 years. Tax Preparer
Jackson Hewitt Tax Service - Massillon, OH
January 2012 to April 2014
Prepare tax returns. Office procedures, customer service calls, ordering supplies, making deposits. This position was only seasonal. Customer service. Administrative assistance position. Cashier, collecting payments for returns prepared.
Medical Assistant
Ameritox/Allmedical - North Canton, OH
May 2012 to May 2013
Work for Ameritox as a specimen processor. Collecting correct insurance information, patient demographics as well as prescription medication usage. Working in a pain clinic for the doctors providing a service for them. Work for total of three doctors and two physician assistants.I also traveled to an off site location once weekly.
Education
Associate in Applied Science Medical
Brown Mackie College North Canton - Canton, OH
September 2009 to June 2011
Skills
• Sales, microsoft office, customer service (2 years)
• English
• Basic math
• Experience Working With Students
• Tax Experience
• Special Needs
• Customer service
Assessments
Conscientiousness — Highly Proficient
September 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
January 2020
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient
Medical receptionist skills — Highly Proficient
February 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Early childhood development — Highly Proficient
February 2020
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Highly Proficient
Work style: Conscientiousness — Highly Proficient
September 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Work style: Reliability — Proficient
January 2020
Tendency to be dependable and come to work
Full results: Proficient
Inside sales — Proficient
January 2020
Actively listening and responding appropriately; performing common sales calculations. Full results: Proficient
Medical billing — Proficient
March 2020
Understanding the procedures and forms used for medical billing. Full results: Proficient
Construction safety — Highly Proficient
January 2021
Using safe practices while on a construction site
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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