Medical Assistant Customer Service

Charin Amor Pollion-Hines

**** * ****** *** *** *, Forest Park, IL 60130 773-***-**** ************@*****.***

Objective

Medical Assistant seeking the opportunity to provide exceptional patient care and seek growth.

Education

Lincoln College of Technology – Melrose Park, IL

Medical Assistant Diploma completed 04/2023

Skills:

Organized

Type 46 WPM

Data Entry

Computer Software

10-Key

Customer Service (6+ yrs)

Vitals

Injections

HIPAA & OSHA

CPR Certified

Phlebotomy

EKG’s

Triage

Wound Care

Urinalysis

Eye Exam

Experience:

Edward Elmhurst Health – Medical Assistant Extern

Elmhurst, IL March 2023 – April 2023

Roomed patients and obtained vitals.

Assisted physician with pap smears and ultrasounds.

Recorded patient medical data using Epic recording system.

Performed lab quality testing to ensure proper function of specimen equipment.

Maintained clean and stocked exam rooms.

Communicated patient history with physician and placed lab orders.

Total Airport Services (TAS) – Office Agent

Chicago, IL March 2020 – April 2021

Handled paperwork for different airlines using Microsoft Excel, Office, etc. I was also a custom driver/ runner and flight runner for the different airlines in that office.

Answered incoming calls from companies wanting to locate their cargo and assisted in giving them all the information on the whereabouts of it.

Tracked flights using the companies Flight Tracker app.

Delivered and or received documents from the aircraft while cargo transfer took place. Completed front counter Customer Service for Truck freight, completing the Data entry for the truckers inbound and outbound.

Titan Security Group – Security Guard/ Customer Service Rep

Chicago, IL June 2019 – August 2020

Go to assigned buildings located Downtown Chicago.

Secured the premises while on duty.

Stay at my assigned location until the next reliving officer had arrived on duty.

Ross Dress for Less – Sales Associate

Broadview, IL June 2018 – February 2019

Stocked shelves ran the fitting room and performed customer service.

Answering customer questions to ensure a quick and easy shopping experience.

Assisted front end some days as a cashier on days the store was busy.

Fry’s Electronics – Merchandiser

Downers Grove, IL December 2017 – June 2018

Packed and unpacked items to be stocked onto shelves.

Mark stocked items using identification tags.

Disposed of damaged or defective items, answering customer questions and advised of merchandisers.

Picked and packed items for customers online through via “Google Express” and got the orders ready for FedEx to pick up.

Contact this candidate