Medical Chart retrieval
Resume:
Anthony Moultrie
Santa Clara, Utah 84765
********@***.***
Summary of Qualifications
Hard working professional student studying toward Healthcare Administrative career. Offer entrepreneurial attitude with proven abilities in punctuality, confidentiality and integrity. Ability to motive team and lead by example. Excellent communication and interpersonal skills with the ability to quickly build relationships and form trust with people from various backgrounds
Relevant Course Studies
Phlebotomy (LBT 285) A Medical Clinical Procedures (MED 104) A-
Vital Signs & Emergencies (MED 106) B Medical Aseptic Procedures (MED 102) A-
Medical Terminology, Law & Ethics (MED 100) A- Medical Lab Procedures (MED 205, 280) A
Practical Radiology (RAD114) A
Education
Stevens Henagar College
Bachelor of Science – Healthcare Administration
Dean’s List / Honor Roll – Cumulative GPA 3.57
St. George, Utah
Skills
Adaptable Leadership Team Player
Work under pressure Honest Perfect attendance
Vigilant Conscientious Self-starter
Work Experience
CIOX Health - Chart Retrieval Specialist 3 years
• I retrieve medical records from various healthcare facilities on behalf of health plans and other clients for retrospective and prospective reviews
• Travel and Remote to provider offices within a 40-mile radius, retrieve paper and electronic medical charts and upload them into our secure system. Ability to transfer files from software to a desktop folder
• Know how to copy and paste files, i.e., transfer files to a flash drive
• I am assigned to a support team in my local geographic area and for every assignment, I
receive a list of appointments pertinent to local Healthcare Facilities within my region where
I arrive at scheduled times and scan and upload the assigned medical records using my Ciox equipment and processes.
• On average and as work is available, I work an average of 20-28 hours each week. During
busier time periods I increase my appointments and my hours and even travel outside of my local region to work
United States Postal Service – Rural Carrier Associate, Santa Clara, Utah 4 years
Sorts mail in delivery sequence for the assigned route and receives and signs for accountable mail. Loads mail in the vehicle and delivers mail to customers along a prescribed route and on a regular schedule by a vehicle.
Collects accountable mail; picks up mail from customers roadside boxes. Returns mail collected and undeliverable mail. Prepares mail for forwarding and maintains records of change address information. Prepares a daily trip report and maintains a list of the customers on the route. Conducts special surveys and as always required, provides for mail security.
Intermountain Hospital – Imaging Clerk, St George, Utah 1.5 years
Responsible for registration, reception and office support functions, provided in-person assistance as well as telephone, and written assistance to the patients regarding their personal medical information, examined content, pre-examination instructions, and timetables
Interviewed patients to determine their needs or issues, explained technical information, gathered pertinent facts, and took action to resolve any potential problems relating to their visit or appointment
Acted as a liaison between physician offices and departments concerning needed preparations, medical necessity, information and problems related to any medical benefit eligibility
Answered calls that came into the department and routed them to appropriate personnel. Heavy computer and phone usage, data entry, customer contact
Red Rock Canyon School – Medical Liaison, St. George, Utah 3 years
The primary purpose of my position was to ensure that all appointments and medical services were provided and documented
Responsible for scheduling all outside approved appointments for students (dental, vision, specialty) coordinated through the Lead Nurse every week. Coordinated with Psych Nurse to transport students and completed assigned tasks. Verified insurance and payment arrangements prior to appointment. Prepared paperwork for appointment and contacted student’s guardian prior to and following appointment. Transported students and staff / chaperone to appointments
Documented all information pertaining to the appointments, place of appointment in the system and email calendars. Coordinated with all other departments regarding appointment and departure schedules
Communicated with vehicle coordinator when vehicle needed refueling and relayed all vehicle maintenance requests to the proper department / vehicle coordinator. Assisted with other miscellaneous duties
Adhered to Red Rock Canyon School’s policies and procedures
Other Work History
Southwest Airlines, Operations Agent, Customer Service Representative, San Diego, CA 10 + years
Provided friendly telephone communication with external customers, maintained positive rapport by furnishing fare, schedule, route, flight and availability information
Answered customer inquiries regarding flight arrivals, delays, cancellations, flight irregularities, facilities, and other general information
Worked with cooperative spirit to ensure the success of the company by providing legendary customer service by determining and recommending service to meet the customers’ needs
Creatively transitioned resolution of customer situations and concerns, and instituted conflict management strategies, thus minimizing the requirement for supervisory involvement
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