Data Entry Call Center

Kristen sharbono

Denham Springs, LA *****

***********************@*****.***

+1-318-***-****

Work Experience

Email Support Specialist

Consumer Legal Group-New York, NY

May 2022 to March 2024

Connected with clients via email, offered and supplied clients with support as requested, rescheduled payments, scheduled phone calls, Empathized with clients needs and provided support Customer Service Representative

USA Storage Centers-Denham Springs, LA

August 2017 to May 2022

Empathized tenants needs and provided support, call center support, was head in sales to renting units to new tenants, organized a a detailed list of vacant and occupied units and the contents of each unit, called and give tenants rent reminders and overdue reminders and notices, organized auctions ECT Data Entry Clerk

Wipro

September 2014 to October 2017

Entered company information into the database, organized information via Microsoft Excel, made spreadsheets, prepared daily, weekly, and monthly reports, worked independently, Education

High school diploma

Montgomery High School - Montgomery, LA

August 2003 to May 2007

Skills

• Telemarketing

• Data Entry

• Outbound Sales

• Computer Networking

• Inside Sales

• Technical Support

• Negotiation

• Organizational skills

• Email support

• Time management

• Salesforce

• Communication Skills

• Account Management

• Case Management

• Desktop Support

• Live Chat

• Microsoft Windows

• Sales

• Report writing

• Regulatory reporting

• Microsoft Excel

• Typing

• Transcription

• Translation

• Call center

• Outbound calling

• Inbound calls

• Help Desk

• CRM Software

• Zendesk

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