Customer Service Sales Associate
Resume:
Sierra M Tietjens
*** ***** **** ****** *********, IN
******************@*****.***
Spanish medical interpreter and translation student with extensive academic background in medical terminology in Spanish and English. Extensive customer service experience of 5+ years and leadership experience. Able to build a successful team through the utilization of mutually beneficial relationships between coworkers and customers.
Education:
Indiana University, Kokomo, IN
Major: Bachelor of Science in Spanish with a concentration in Medical Interpretation and Translation Related Coursework:
• Medical Terminology
• Spanish for Health Care Personnel
• Intro to Translating Span/Engl
• Medical Interpreting Span/Engl
• Health Disparities
• Intro A La Cultura Hispanica
• Span American: Cultural Context
Experience:
Kohls, Marion, IN
Sales Associate July 2021 – Present
• Provide excellent customer service while maintaining a positive attitude
• Increase sales with mentioning discounts and increase credit by giving necessary information to help reveal the benefits of the Kohls Credit Card
• Make sure the customers throughout the store are being taking care of and answer questions if they have any
• Actively ensure the store is clean and organized to provide the best shopping experience
• Communicate with customers in Spanish that could not speak English to ensure maximum customer service
Texas Roadhouse, Marion, IN
Host November 2018 – September 2019
• Provided customer service before and after guests eat
• Ensured all customers are properly greeted and sat at proper table for their accommodations
• Answered phone calls while putting on wait list in a timely manner while taking parties as they walk into doors
• Solved conflict when it arises during and answering any question a guest may have
• Communicated with those unable to speak English with Spanish Gas City Pool, Gas City, IN
Lifeguard May 2018 - August 2018 and May 2019 - August 2019
• Continued scanning the pool looking for signs of distress
• Ensured everyone’s safety in and around the pool at all times
• Provided medical care when necessary
• Ensured other lifeguards have the proper equipment when distressed signal is blown Awards:
• Summa Cum Laude
• Sigma Delta Pi
• Dean’s List
Languages:
• English (primary)
• Spanish
Contact this candidate