Project Manager Management
Resume:
Christopher M. Howe
Baltimore, Maryland 21212
***********.*.*******@*****.***
OBJECTIVE
Highly skilled, experienced, results-driven Business Analyst / Project Manager with a proven track record of successfully delivering projects on time and within budget. Seeking a challenging position where I can utilize my analysis and project management expertise, interdepartmental communication skills, and attention to detail to drive organizational success. Skilled in documentation, data organization, and stakeholder communication.
EXPERIENCE
Freddie Mac, Tysons, VA — Project Manager
2023 - 2024
● Project Management Skill Set focused on building consensus around task and schedule planning. Documentation of plans and status reports for team focus.
● Data Organization and Presentation Skills for relaying daily task and progress reports to client and management stakeholders Facilitating the definition of Key Performance Indicators within available data.
● Process Definition and Documentation to support high visibility business risk abatement.
● Digital Asset Management system work with Acquia DAM.
● Project Management process utilizing Wrike portal. The Canton Group, Baltimore, MD — Project Manager
2023 - 2023
● Project Management Skill Set focused on building consensus around task and schedule planning. Documentation of plans and status reports for team focus.
● Data Organization and Presentation Skills for relaying daily task and progress reports to client and management stakeholders Facilitating the definition of Key Performance Indicators within available data.
84 Lumber, Baltimore, MD — Facility Co-Manager
2021 - 2023
● Process Organization Skill Set focused upon System Usage, Documentation, SOP/System Manual Written Documentation. Work closely with multiple departments, including Sales and Production to schedule and orchestrate effective delivery of product across the mid-Atlantic region.
● Interdepartmental Communication Skill Set critical to clearly and effectively presenting organizational goals and the steps necessary to achieve those goals. Identifying and mitigating speed bumps that may need to be addressed throughout the organization.
● Deep Analysis of Tool Interactions, Integration Points, Data Requirements, and System Requirements.
PayPal, Baltimore, MD — Senior Manager, Credit Database Marketing Operations 2012 - 2020
● Business Analyst Skill Set focused upon System Processes, Documentation, SOP/System Manual Written Documentation. Worked closely with the Marketing team, Marketing Database team & Analytics team to document campaign purpose, KPI’s, & targeting requirements.
● Data Analyst Skill Set utilizing existing and potential data points to enhance campaign performance. Similar to the above point, feasibility of purpose, KPI’s and targeting needed to be supported by existing data points. Discrepancies or open questions would need to be defined and communicated across.
● Managed a team of Marketing Operations Data and Analyst resources in order to execute multi-channel campaigns across a variety of platforms.
● Training and Planning for new tool roll out within the Marketing Operations team. This included writing documentation, hands-on training & follow up training and troubleshooting. Over the last several years new data structures and new Campaign Ops tools rolled out.
● Actively Facilitated Interdepartmental Communication / Planning to establish explicit understanding of campaign execution. Excellent Oral and Written communication skills were needed to define requirements & negotiate multi-team buy in on any discrepancies or open questions.
● Root Cause Analysis/Problem Diagnosis in understanding reported anomalies. Documenting and tracking issues across teams. Conducting monthly and quarterly reviews of procedures with stakeholders across the organization.
● Multi-channel campaign execution across email, onsite, online (social) and direct mail utilizing IBM Unica list generation, internal tools & external vendors. This required a detailed understanding of file formats, naming conventions & other minutiae that could derail a campaign if done incorrectly. Managed a team of 4 Marketing Operations staff to execute accurately and on time.
● Digital Asset Management across legacy, Sharepoint-based DAM tool, as well as onboarding the team to a new Adobe-based DAM tool.
G.1440, Baltimore, MD — Director, Creative & Engineering Services 1998 - 2012
● Project Management on an assortment of custom web development projects with experience in the following industries: Homebuilding, Finance, Education, Real Estate. This involved working closely with Development teams to stay on task/on time. Providing regular status reporting to clients & internal resources on timelines, risk points & open items. Supported Booz Allen Hamilton with the U.S. Army eCybermission annual STEM contest.
● Business Analysis in defining a client’s software requirements, as well as communicating and articulating those requirements to the Development team to execute properly. Worked with Design teams to define system flows, user interfaces, logic rules & opportunities for efficiency.
● Management Reporting on team utilization & project status. Worked with CEO and CFO to review a multitude of topics & implement changes, as necessary. T. Rowe Price, Baltimore, MD —Financial Manager, I.T. 1997- 1998
● Financial Analysis within the I.T. Department. Typically, this would involve special analyses of certain costs into which management wanted a more detailed view.
● Management Reporting for a variety of initiatives. EDUCATION
Loyola University, Baltimore, MD — Accounting B.A. 1988 - 1992
C.P.A. Exam passed 1996.
REFERENCES
Catherine Wilson
*******@*******.***
Enobong Bassey
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Emily Li
**************@*****.***
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