Lms Administrator Content Creator

Hermes Sanchez, MBA, PMC

***** * ********* *****, ******, AZ

Home: 602-***-****

******.*****@*****.***

Professional Summary

Over 30 yrs of experience and knowledge as a Project and Training Mgr,

Instructor, LMS Administrator, Instructional developer, while working with HR and Talent Mgt. Consistently applying ADDIE Training concepts in the field to meet and exceed expectations.

Work Experience

Learning & Development Content Creator Pella El Mirage, AZ Oct 2023 – Jun 2024

oUpdating & Creating Content for Plant & Installation Departments with LMS & Microsoft programs.

oCreating Leadership & Management Training for new Pella Management.

LMS Administrator (Contract Job) Apple, Inc. REMOTE . May 2023 – Aug 2023

oAssist L & D with old LMS system for current training sessions until final LMS shutdown.

oHelp with new programming and career development path with new LMS system.

Training Manger WorkCare, Inc. REMOTE Feb 2022 - Jan 2023

oUpdated, created, designed, and implemented curriculum for Department as the LMS Administrator.

oAssisted HR with Interviews and QA all Interview worksheet eliminated process time by 25%.

Training Role Manager (Contract Job) DeepMile Networks Luke AFB, AZ Oct 20 - Feb 22

oLead, coordinated, tracked, QA, and maintained all Training coordinating for new EHR System

oReported all Training Metrics to 56 Medical Command on Progress.

Training Supervisor EPIQ Group Phoenix, AZ. Sep 2018 - Mar 2020

oOrganized and updated Curriculum and training designs for New Hire classes on a weekly basis.

oEstablished 4 new SOPs for the Training Department, while updating 3 for Talent Management Section

Education Operation Mgr Sentry Data Sys REMOTE Nov 2016 - Aug 2018

oFacilitated meetings with Training & QA as LMS Admin & QA Lead to maintain Training Readiness.

oDeveloped and modified training to improved Up to Date data to improve productivity by 30%

Developer/ Trainer Parallon Irving, TX Jul 2015 - Oct 2016

o Instructed classes, build, QA and updated course content, for all Training courses.

oCompleted a 2 Project Cases on new Insurances processes with training design updates

Program Development Mgr Prospanica Irving, TX Oct 2014 - Jul 2015

oDevelop the goals and strategic direction for the Training and Development Department.

oManaged over eight programs for the two of NSHMBA’s 3-day summit events.

Training Content Mgr CGI Federal San Antonio, TX Nov 2013 - Aug 2014

oAssisted HR with interviewing over 250 applicants 2 weeks prior to 1st Training class for call Center.

oDevised and implemented a 3-week Training program for Call Center Agents.

Non-Commission Officer USAF WorldWide Mar 1992 - Aug 2013

oNon-Commission Officer in Charge of teams ranging from 5 to 100 Airmen.

oAs Training Manager last 11 yrs; assigned as Instructor, Curriculum Developer, QA & LMS Admin

oDedicated; reported Training Status and metrics to Squadron Commander on Quarterly basis.

Education

Master of Science in Instructional Design and Technology 2010 - 2012

Walden University

Master of Business Admin (M.B.A.) w (HCM) 2004 - 2007

University of Phoenix

Bachelor of Science in Mgt./Computer Info Sys. 2000 - 2003

Park University

Associate of Science in Education and Training Mgt. 2003 - 2004

Community College of the Air Force (CCAF)

Associate of Science in Transportation Mgt. 1992 - 1994

Community College of the Air Force (CCAF)

Certification

USAF Professional Manager Certification (PMC). 2012

Community College of the Air Force (CCAF)

The Professional Manager Certification (PMC) is a professional credential awarded by CCAF to formally recognize the individual’s advanced level of education and experience in leadership and management, as well as professional accomplishments.

ACC Instructor Certification. 1995

Community College of the Air Force (CCAF)

Program used:

*JIRA * Salesforce * Confluence * LITMOS * All Microsoft Office *Camtasia *Kronos

* Captivate * Snag-it * WEBEX * SKYPE * Workday * ADOBEs. *Zoom

*Train the Trainer

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