Human Resources Resource

OBJECTIVE

To increase Management’s capacity to leverage and assimilate new and emerging technologies; streamline workflow, maximize accuracy, reliability, and validity of workforce data; and ease deployment and collection of data and information.

PROFILE

Motivated, agile and personable business professional with the ability for quickly mastering technology. Accustomed to handling sensitive and confidential records. Demonstrated history of producing accurate, timely reports and analysis.

Poised and competent with demonstrated ability to work in a fast-paced environment and easily transcend diverse cultural differences. Excellent consultative and colloborative skills and ability to influence.

CORE COMPETENCIES

Project Management

HR Information Systems

Research Analysis

Web Administration

Strategic Planning

Data Management

Gift Processing

Payroll

Benefits Administration

FMLA/Worker’s Compensation

Compensation

Unemployment Administration

Communication

Fund Raising

Operations Analysis

Quality Assurance & Control

Team Builder

Collaboration

Intergrity

Problem Solving

Reporting applications

PROFESSIONAL EXPERIENCE

SPELMAN COLLEGE November 2006 - Present

Manager, Human Resources Systems April 2019 – Present

Manage, implement and optimize HRIS systems, services and interface with end users ensuring seamless and efficient human resource processes. Support the College’s workforce and talent management strategy; focus on transactional and strategic human resources business support.

Reengineered the employee on-boarding experince, by utilizing PeoplesAdmin/Lotus Notes to create custom forms and allowing Human Resources, IT, and hiring managers to track and monitor onboarding process, decreasing start delays and increasing user productivity.

Oversee and manage the HRIS system operation in collaboration with functional and technical staff (i.e. recruitment, staffing, benefits, payroll, performance management, audit, finance, grants, IT, etc.).

Serve as a lead and project manager in the areas of strategic and accurate data collection, management, and advanced analytics; prepare routine compliance and specialized reports to inform and advise audits, workforce trends, human resources transactional processes and change management strategies.

Train, coach, advise and provide technical assistance and resources to the human resource team, liaisons, managers and supervisors to ensure improved performance and utilization of HRIS systems for increased proficiency and responsiveness in all service delivery areas.

Develop and implement standard operating procedures, protocols, ensuring procedural integrity of HR data and standardization of HRMS/HRIS functions (i.e. maintain HRMS system tables supporting HR and payroll components);

Establish a data centric service delivery model to support all areas of Human Resources to materialize synergies and improve current operations finding ways to reduce silos and enhance efficiencies.

Develop a unified data model across all people systems including employee, dependent, contingent, and retiree that includes and utilizes both structured and unstructured data.

Own Ellucian Banner product modules (including: Compensation, absence, webtime, benefits, recruiting, talent/performance, payroll, etc.

Programmer & Data Analyst January 2015 – March 2019

Configures and administers supported applications to meet Institutional Advancement requirement. Analyzes and documents business processes and needs, understands the scope of modifications, creates effective design specifications, and participates in the development and testing/evaluation of system designs, integration and reporting efforts.

Manages the interfaces between third party applications such as Marketplace, Scalefunder and Imodule to ensure that data is flowing efficiently and correctly between the systems. Performs data clean-up activities when data becomes out of sync.

Evaluates system impact as a result of available upgrades, including patches/fixes, and business change requests. Performs testing in collaboration with users, information systems, and third parties for supported application upgrades and any business process enhancements.

Leads the investigation and resolution of application issues encountered by users. Logs support incidents to software vendor and coordinates timely problem resolution with user and/or information systems staff as needed.

Develops user documentation and trains users on supported applications for both the initial rollout and new features and enhancements implemented during upgrades. Provides advanced end user system support and troubleshooting.

Develops, maintain and reviews application security access for departmental and campus users to ensure internal controls are maintained systematically and data is protected from unauthorized access.

Developed reporting dashboard for Advancement Services, Annual Giving, Corporate/Foundations Relations, Donor Relations, Leadership Gift Officers and College Relations.

ADHOC responsibilities for data analysis and clean-up in order to recognize trends and analyze them to support management strategy.

Senior Human Resourses Analyst November 2006 – December 2014

Serves as functional/technical input administrator within HR Department for all automation and/or technology enhancement.

Manage, develop and maintain various computer application systems using a combinations of Oracle Tools, UNIX utilities, Java, PL/SQL and MS SQL Server.

Collabrate with IT managers and IT Technical staff, technical project leaders and members of Banner user community to plan, coordinate and implement application upgrades, modifications and enhancements.

Responsible for maintaining sensitive data integrity. Supports the auditing and dissemination of data for key initiatives.

Alters query variables in order to generate more complex or ad-hoc reports.

Monitors and improves data collection and reporting procedures for efficiency.

Compiles salary data in updating new pay grades into HRIS system.

Processes all compensation changes to include reviews/merit increases, promotions, demotions, job changes, retro pay, exit interview, worker compensation etc.

Manage the annual staff salary increase process, which involves establishing guidelines for increases, creating spreadsheets of salaries, ensure that performance and equity requirements are met.

Creates various reports for Assistant/Director of Human Resources, EEOC, and Management on requested information.

Creates user procedures, guidelines and documentation. This includes specifications for reports created for end users.

Provide project management leadership and support for HR initiatives.

GOODWILL INDUSTRIES April 2004 - November 2006

Human Resources Information Systems Coordinator

Train HR users on multiple HR applications.

Provide cost/benefit analysis for proposed business cases and projects.

Identify opportunities to improve business processes through technology and process reengineering especially in the data mapping between SuccessFactors Integration Talent Management solution and the HRIS systems.

Participate in the testing and implementation of application enhancements, service packs and upgrades which may include process changes, communication and training.

Develop reports and metrics to meet business needs and run by all levels of the organization.

EDUCATION

Hawaii Pacific University, Honolulu, HI

B.S, Business Administration May 2002

Major: Computer Information Systems

CERTIFICATION

CompTIA: Security+ (February 2023 – February 2026)

RELEVANT SKILS

Microsoft Azure

Agile/SCRUM Methodology

T-SQL, MySQL, MS SQL Server

IBM SPSS Statistics

IBM SPSS Data Collective

STATA

R

SAS

Tableau

Access

Argos

Qlik Sense

Prezi Presentation Software

C, C+ +

Java

VPScript

Crystal

Power BI

PeopleAdmin

SuccessFactor

MS Project

Visio

Lucidchart

Sharepoint

Python

Success factors

PeoplesSoft

SAP

Oracle

Ellucian Banner

Ceridian

ADP

Wordday

Security+ certification

Reference furnished upon request

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