Office Assistant Iii/ Admin. Assistant
Resume:
NANCY LOPEZ
*** **** * ** **** Hueneme Ca *****
**********@*****.***
OBJECTIVE
To acquire a position lucrative within a progressive company where I can utilize my skills and knowledge to the very best of my ability day in and day out. With one purpose in mind……. Succeed. To attain the proper tools to be an even greater essential asset.
Hard Working, Motivated to Learn and Grow professionally, leadership ability, loyal to company EXPERIENCE
TRYFACTA INC. / VENTURA COUNTY HSA
OFFICE ASSISTANT III
DECEMBER 2023 - MARCH 2024
● Reception
● Navigator for kiosk calSAWS (Registration, scanning,entering data, generating tickets)
● Client benefits specialist appointment scheduling
● Case search for benefits and documents submitted by clients, determined application status
● Directing incoming mail
● Requesting replacement benefits cards
● Received incoming payments
● Explained what programs and what resources were available
● Processed incoming applications
● Assisted CBS supervisor with running projects
TRYFACTA INC. /VENTURA COUNTY PUBLIC AUTHORITY
OFFICE ASSISTANT III
JULY 2023 - 10/2023
● Front office reception,
● Customer Service,
● validate and or check variety of documents client or project records, for completeness and accuracy
● directs people to appropriate offices, or clients to proper information sources
● answer phones,
● answer routine questions,
● explain routine procedures
● obtain factual information to create or update files,
● sort and file,
● operate a variety of office equipment,
● enter updates to provider files
● responsible clerical work with little or no direct supervision.
● heavy public contact.
Ramco Employment services.
Administrative assistant
February 2014 - March 2021
● Answer telephones and give information to callers. Take messages or transfer calls to appropriate individuals.
● Use computers for various applications such as database management or word processing. Conduct searches to find needed information using such sources as the Internet. Create, maintain and enter information into databases
● Order and dispense supplies.
● Set up and manage paper or electronic filing systems. Recording information, updating paperwork, or maintaining documents such as attendance records, correspondence, or other material.
● complete forms in accordance with company procedures
● Make copies of correspondence or other printed material.
● Manage projects or contribute to committee or teamwork.
● Arrange conference, meeting or travel reservations for office personnel.
● Open, Read and distribute incoming mail or other materials and answer routine letters. Train and assist staff with computer usage.
● Prepare and mail checks.
● Greet visitors or callers and handle their inquiries Or direct them to the appropriate persons according to their needs .
● Recruit personnel for company clients
● Provide training and orientation to new staff.
● Operate office equipment such as fax machines, copiers or phone systems, and arrange for repairs when equipment malfunctions. Magnolia Clinic.
Medical records Clerk.
2008 -2009
● • Answer phones for department.
● • Maintain patient files. And retrieving files for scheduled appointments.
● • Responding to requests for medical records. And processing letters and reports. • Retrieving patient schedules from computer system.
● • Distributing lab reports to physicians. And materials to other departments.
● • Update existing. Records.
● • Performing data entry tasks.
● • Create and manage file management systems. And ensure that changes to our documents are properly recorded.
● • Process court order required documents or files.
● • Interpreter for Clinic dietician.
● • Answer patient questions
Western Auto Sales.
Office clerk/DMV Clerk
August 2005. May 2007.
● • Prepare and process tax and title documents to transfer ownership of properties like a vehicle
● • Answer phones.
● • Complete. Operational. And administrative tasks to ensure. Day-to-day operations.
● Customer service.
● • Help team sell vehicles.
● • Meet with other departments to discuss issues related to the dealership operations.
● • Communicating with customers by phone or e-mail to address concerns or complaints about vehicles or service work that has been performed at the dealership.
● • Reviewing financial reports such as sales figures and inventory Turnover Rates, To assess the performance of the dealership.
● • Communicating with vendors to negotiate prices on new vehicles, parts and services. distribution. • Assist in financing customers.
● • Advise clients on required loan documentation and processes via e-mail, phone and in person.
● • Organize and file loan applications. Calculate and review payments, interest and closing cost for accuracy.
● • Operate office equipment. Such as photocopiers and fax machines.
● • Provide general information to staff, clients or the public.
● • Maintain filing database systems and inventories.
● • Keep track of convertible assets.
● • Light bookkeeping.
Hueneme Dental Center/ Lifetime dental
Dental Assistant
October 2004- August 2005
● • Dental front and back office.
● • Answer multi phone line.
● • Verify insurance for Patients
● • File Patient records.
● • Patient information input.
● • Schedule appointments.
● • Patient X-rays.
● • Patient recall.
● • Assist doctor with procedures.
● • Sterilize dental equipment.
Jiminy Inc.
Receptionist/ graphics logo preparer
June 2000 - May 2004
● • Answer phones.
● • Filing.
● • Create and prepare logos for laser engraving.
● Data entry.
● Assistant Warehouse.
● Laser machine operator.
PROGRAMS
Case management systems- CalSaws
Microsoft Office, excel, Word, One Drive, Outlook,Teams EDUCATION
Hueneme High School/ Frontier high school
AWARDS AND ACKNOWLEDGEMENTS
1999. Appreciation Award, From Oxnard City Council. For countless hours of volunteer community service, With the City Corps of Oxnard Youth Program.
2000. CERT class graduate.
2002. Possess CPR Certification.
2021. Possess. CPR Certification.
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