Quality Control Data Entry
Resume:
Jason Cooper
Professional Summary
Dedicated Distribution Specialist with track record of handling receiving and shipping functions successfully. Adept at building and maintaining positive relationships with both customers and vendors. Good physical fitness and mobility capabilities. Skilled at completing quality control checks and inventory counts on products. Knowledgeable about fulfilling orders, maintaining safety and coordinating resolutions with other departments and vendors.
Work History
Decker's Brands - Distribution Associate
Moreno Valley, CA
09/2022 - 08/2024
Prepared boxes, pallets and crates for outgoing shipments.
Received loads, checked merchandise and tagged with warehouse IDs.
Prioritized and rearranged tasks to meet changing demands.
Inspected merchandise for damage and discrepancies with documentation.
Documented inventory movements in WMS using handheld scanners.
Employed automated systems and Intermec RF units to optimize inventory management.
Accelerated consumer purchasing habits by increasing distribution and availability across range of retail outlets.
Checked shipments against paperwork and signed documents.
Picked orders, scanned products and packed boxes.
Processed and restocked returns.
Costco - Costco Clerk
Temecula, CA
06/2000 - 08/2021
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Interacted with customers by phone, email or in-person to provide information.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Recommended products to customers, thoroughly explaining details.
Offered advice and assistance to customers, paying attention to special needs or wants.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Helped customers complete purchases, locate items and join reward programs.
Greeted customers and helped with product questions, selections and purchases.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Worked closely with shift manager to solve problems and handle customer concerns.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Music Production, mathematics
I use music based software and music hardware to create and promote ideas. I like to learn different types of math to challenge myself and to form logical ideas.
*******@*****.***
Perris, CA 92570
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Skills
Safety Procedures
QC Reporting
Storage Coordination
Supply Chain Improvement
Customer Relations
Stocking and Replenishing
Credit Card Payment Processing
Order Fulfillment
Microsoft PowerPoint
Retail Sales Customer Service
Store Maintenance
Trained in Salesforce
Quality Assurance Controls
Unloading trailers
Warehouse Safety
Resolving operational issues
Order Filling
Package labeling
Shipping and receiving
Prioritization
Handheld Scanners
Task Prioritization
Education
03/2003
Riverside Paramedical
Riverside, CA
Certification : Case Manger
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